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90_HB3054
220 ILCS 5/16-123
Amends the Public Utilities Act. Makes a technical
change in a Section concerning the establishment of customer
information centers.
LRB9011021JSmg
LRB9011021JSmg
1 AN ACT to amend the Public Utilities Act by changing
2 Section 16-123.
3 Be it enacted by the People of the State of Illinois,
4 represented in the General Assembly:
5 Section 5. The Public Utilities Act is amended by
6 changing Section 16-123 as follows:
7 (220 ILCS 5/16-123)
8 Sec. 16-123. Establishment of customer information
9 centers for electric utilities and alternative retail
10 electric suppliers. All electric utilities and alternative
11 retail electric suppliers shall be required to maintain a
12 customer call center where customers can reach a
13 representative and receive current information. Customers
14 shall periodically be notified on how to reach the call
15 center. The Commerce Commission shall have the authority to
16 establish reporting requirements for such centers.
17 (Source: P.A. 90-561, eff. 12-16-97.)