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92_HB0279enr HB0279 Enrolled LRB9203773LDpr 1 AN ACT concerning emergency medical dispatches. 2 Be it enacted by the People of the State of Illinois, 3 represented in the General Assembly: 4 Section 90. The Emergency Medical Services (EMS) 5 Systems Act is amended by changing Section 3.70 as follows: 6 (210 ILCS 50/3.70) 7 Sec. 3.70. Emergency Medical Dispatcher. 8 (a) "Emergency Medical Dispatcher" means a person who 9 has successfully completed a training course in emergency 10 medical dispatchingcoursemeeting or exceeding the national 11 curriculum of the United States Department of Transportation 12 in accordance with rules adopted by the Department pursuant 13 to this Act, who accepts calls from the public for emergency 14 medical services and dispatches designated emergency medical 15 services personnel and vehicles. The Emergency Medical 16 Dispatcher must use the Department-approved emergency medical 17 dispatch priority reference system (EMDPRS) protocol selected 18 for use by its agency and approved by its EMS medical 19 director. This protocol must be used by an emergency medical 20 dispatcher in an emergency medical dispatch agency to 21 dispatch aid to medical emergencies which includes 22 systematized caller interrogation questions; systematized 23 prearrival support instructions; and systematized coding 24 protocols that match the dispatcher's evaluation of the 25 injury or illness severity with the vehicle response mode and 26 vehicle response configuration and includes an appropriate 27 training curriculum and testing process consistent with the 28 specific EMDPRS protocol used by the emergency medical 29 dispatch agency. Prearrival support instructions shall be 30 provided in a non-discretionary manner and shall be provided 31 in accordance with the EMDPRS established by the EMS medical HB0279 Enrolled -2- LRB9203773LDpr 1 director of the EMS system in which the EMD operates.may or2may not provide prearrival medical instructions to the3caller, at the discretion of the entity or agency that4employs him. Such instructions shall be provided in5accordance with protocols established by the EMS Medical6Director of the EMS System in which the dispatcher operates.7 If the dispatcher operates under the authority of an 8 Emergency Telephone System Board established under the 9 Emergency Telephone System Act, the protocols shall be 10 established by such Board in consultation with the EMS 11 Medical Director. Persons who have already completed a 12 course of instruction in emergency medical dispatch based on, 13 equivalent to or exceeding the national curriculum of the 14 United States Department of Transportation, or as otherwise 15 approved by the Department, shall be considered Emergency 16 Medical Dispatchers on the effective date of this amendatory 17 Act. 18 (b) The Department shall have the authority and 19 responsibility to: 20 (1) Require certification and recertification of a 21 person who meets the training and other requirements as 22 an emergency medical dispatcher pursuant to this Act. 23 (2) Require certification and recertification of a 24 person, organization, or government agency that operates 25 an emergency medical dispatch agency that meets the 26 minimum standards prescribed by the Department for an 27 emergency medical dispatch agency pursuant to this Act. 28 (3)(1)Prescribe minimum education and continuing 29 education requirements for the Emergency Medical 30 Dispatcher, which meetor exceedthe national curriculum 31 of the United States Department of Transportation, 32 through rules adopted pursuant to this Act.;33 (4) Require each EMD and EMD agency to report to 34 the Department whenever an action has taken place that HB0279 Enrolled -3- LRB9203773LDpr 1 may require the revocation or suspension of a certificate 2 issued by the Department. 3 (5) Require each EMD to provide prearrival 4 instructions in compliance with protocols selected and 5 approved by the system's EMS medical director and 6 approved by the Department. 7(2) Require the Emergency Medical Dispatcher to8notify the Department of the EMS System(s) in which he9operates;10(3) Require the Emergency Medical Dispatcher who11provides prearrival instructions to callers to comply12with the protocols for such instructions established by13the EMS Medical Director(s) and Emergency Telephone14System Board or Boards, or in the absence of an Emergency15Telephone System Board or Boards the governmental agency16performing the duties of an Emergency Telephone System17Board or Boards, of the EMS System or Systems in which he18operates;19 (6)(4)Require the Emergency Medical Dispatcher to 20 keep the Department currently informed as to the entity 21 or agency that employs or supervises his activities as an 22 Emergency Medical Dispatcher.;23(5) Establish a mechanism for phasing in the24Emergency Medical Dispatcher requirements over a25five-year period;26 (7) Establish an annual recertification requirement 27 that requires at least 12 hours of medical 28 dispatch-specific continuing education each year. 29 (8) Approve all EMDPRS protocols used by emergency 30 medical dispatch agencies to assure compliance with 31 national standards. 32 (9) Require that Department-approved emergency 33 medical dispatch training programs are conducted in 34 accordance with national standards. HB0279 Enrolled -4- LRB9203773LDpr 1 (10) Require that the emergency medical dispatch 2 agency be operated in accordance with national standards, 3 including, but not limited to, (i) the use on every 4 request for medical assistance of an emergency medical 5 dispatch priority reference system (EMDPRS) in accordance 6 with Department-approved policies and procedures and (ii) 7 under the approval and supervision of the EMS medical 8 director, the establishment of a continuous quality 9 improvement program. 10 (11) Require that a person may not represent 11 himself or herself, nor may an agency or business 12 represent an agent or employee of that agency or 13 business, as an emergency medical dispatcher unless 14 certified by the Department as an emergency medical 15 dispatcher. 16 (12) Require that a person, organization, or 17 government agency not represent itself as an emergency 18 medical dispatch agency unless the person, organization, 19 or government agency is certified by the Department as an 20 emergency medical dispatch agency. 21 (13) Require that a person, organization, or 22 government agency may not offer or conduct a training 23 course that is represented as a course for an emergency 24 medical dispatcher unless the person, organization, or 25 agency is approved by the Department to offer or conduct 26 that course. 27 (14) Require that Department-approved emergency 28 medical dispatcher training programs are conducted by 29 instructors licensed by the Department who: 30 (i) are, at a minimum, certified as emergency 31 medical dispatchers; 32 (ii) have completed a Department-approved 33 course on methods of instruction; 34 (iii) have previous experience in a medical HB0279 Enrolled -5- LRB9203773LDpr 1 dispatch agency; and 2 (iv) have demonstrated experience as an EMS 3 instructor. 4 (15)(6)Establish criteria for modifying or 5 waiving Emergency Medical Dispatcher requirements based 6 on (i) the scope and frequency of dispatch activities and 7 the dispatcher's access to training or (ii) whether the 8 previously-attended dispatcher training program merits 9 automatic recertification for the dispatcher. 10 (Source: P.A. 89-177, eff. 7-19-95.) 11 Section 99. Effective date. This Act takes effect on 12 January 1, 2002.