State of Illinois
92nd General Assembly

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[ Engrossed ][ House Amendment 001 ]



 1        AN ACT concerning human services referrals.

 2        Be  it  enacted  by  the People of the State of Illinois,
 3    represented in the General Assembly:

 4        Section 1. Short title.  This Act may  be  cited  as  the
 5    Human Services 211 Collaboration Board Act.

 6        Section 5.  Definition.  In this Act.
 7        "Board" means the Human Services 211 Collaboration Board.
 8        "Calling area" means a 3-digit area code.
 9        "In-kind   support"  means  non-cash  goods  or  services
10    received at an established fair market value.

11        Section 10.  Human Services 211 Collaboration Board.
12        (a)  The  Human  Services  211  Collaboration  Board   is
13    established  to implement a statewide non-emergency telephone
14    number  that  will   provide   human   services   information
15    concerning  the  availability  of governmental and non-profit
16    services and provide referrals to  human  services  agencies.
17    The  Board  consists of 16 members appointed by the Governor.
18    The Governor must appoint one representative of each  of  the
19    following  Offices  and Departments as a member of the Board:
20    the Office of the Governor, the Department of Human Services,
21    the Department  of  Public  Aid,  the  Department  of  Public
22    Health,  the  Department of Children and Family Services, the
23    Department on Aging, the Department of  Employment  Security,
24    and  the  Illinois  Commerce  Commission.   The Governor must
25    appoint  one  representative  of   each  of   the   following
26    organizations  to  the Board: the United Way of Illinois, the
27    Illinois Alliance of Information and  Referral  Systems,  and
28    the  Illinois  Telecommunications  Association.  The Governor
29    must appoint one representative  of  each  of  the  following
30    non-profit   human  services  agencies:  Catholic  Charities,
                            -2-               LRB9204030MWcdB
 1    Jewish Federation/Jewish United Fund of Metropolitan Chicago,
 2    Lutheran Social Services of  Illinois,  Voices  for  Illinois
 3    Children,  and  Work Welfare and Families. The Governor shall
 4    designate one of the members as Chairperson. Members  of  the
 5    Board  shall  serve  3-year  terms  and may be reappointed to
 6    serve additional terms.
 7        (b)  The Board must establish practical  standards  based
 8    on   the   standards   established   by   the   National  211
 9    Collaborative and the Alliance of  Information  and  Referral
10    Systems  for  providing  information  about  and referrals to
11    human services agencies to 211 callers.  The  standards  must
12    prescribe  the  technology  or manner of delivering 211 calls
13    and may not exceed any requirements for 211  systems  set  by
14    the Federal Communications System.

15        Section 15.  Pilot project.
16        (a)  The   Board   must  establish  a  pilot  project  to
17    implement 211 as a human services  information  and  referral
18    number.   The  Board  may  award not less than 3 and not more
19    than 6 grants to calling areas in various geographical  areas
20    of  the  State  in  order  to establish pilot 211 systems.  A
21    calling area may not be awarded more  than  one  grant  under
22    this Section.
23        (b)  The  Board  must  establish eligibility criteria for
24    the grants awarded under this Section.
25        The criteria must:
26             (1)  Require 211 providers to submit a  request  for
27        proposal to the Board based upon the standards adopted by
28        the Board.
29             (2)  Require 211 providers to submit signed, written
30        documentation of agreements  with  other  human  services
31        providers  and  local  governmental  agencies  reflecting
32        collaboration within the calling area.
33             (3)  Require  211  providers  to  submit evidence of
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 1        their ability to match the financial support  granted  by
 2        the State.  The 211 provider's match may not be less than
 3        50%  of  the  State's  support.   No more than 25% of the
 4        match may from in-kind support.
 5        The  Board  must  award  the  grants  based  upon  a  211
 6    provider's documented ability to serve the  selected  calling
 7    area  with  high  quality  general  information  and referral
 8    services at a competitive cost.
 9        (c)  The grants must be awarded and  the  pilot  programs
10    must be operational on or before July 1, 2002.

11        Section  20.  Reports.  The Board must annually report to
12    the Illinois  Commerce  Commission,  the  Governor,  and  the
13    General Assembly on the use of 211 services in Illinois.

14        Section  99.  Effective  date.   This Act takes effect on
15    July 1, 2001.

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