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92_HB2564 LRB9207432WHtmB 1 AN ACT concerning business transactions. 2 Be it enacted by the People of the State of Illinois, 3 represented in the General Assembly: 4 Section 5. The Motor Vehicle Franchise Act is amended by 5 changing Sections 12, 13, 18, and 29 as follows: 6 (815 ILCS 710/12) (from Ch. 121 1/2, par. 762) 7 Sec. 12. Arbitration; administrative proceedings; civil 8 actions; determining good cause. 9 (a) The franchiser and franchisee may agree to submit a 10 dispute involving Section 4, 5, 6, 7, 9, 10.1, or 11 11cancellation, modification, termination, or refusal to extend12or renew an existing franchise or selling agreement, or13refusal to honor succession to ownership or refusal to allow14a sale or transfer, or the granting of an additional15franchise of the same line make or the relocating of an16existing motor vehicle dealership within or into a relevant17market area where the same line make is then represented, or18the proposed arrangement to establish any additional motor19vehicle dealership or other facility limited to the sale of20factory repurchase vehicles or late model vehicles,to 21 arbitration. Any such proceeding shall be conducted under the 22 provisions of the Uniform Arbitration Act by a 3 member panel 23 composed of one member appointed by the franchisee and one 24 member appointed by the franchiser who together shall choose 25 the third member. 26 An arbitration proceeding hereunder shall be commenced by 27 written notice to the franchiser by the objecting franchisee 28 within 30 days from the date the dealer received notice to 29 cancel, terminate, modify or not extend or renew an existing 30 franchise or selling agreement or refusal to honor succession 31 to ownership or refusal to honor a sale or transfer or to -2- LRB9207432WHtmB 1 grant or enter into the additional franchise or selling 2 agreement, or to relocate an existing motor vehicle dealer; 3 or within 60 days of the date the franchisee received notice 4 in writing by the franchiser of its determination under any 5 provision of this Act other than the aforesaid Sections, or 6 as otherwise prescribed by Section 14 of this Act. 7 The franchiser and the franchisee shall appoint their 8 respective arbitrators and they shall select the third 9 arbitrator within 14 days of receipt of such notice by the 10 franchiser. The arbitrators shall commence hearings within 11 60 days after all the arbitrators have been appointed and a 12 decision shall be rendered within 30 days after completion of 13 the hearing. 14 During the pendency of the arbitration, any party may 15 apply to a court of competent jurisdiction which shall have 16 power to modify or stay the effective date of a proposed 17 additional franchise or selling agreement, or the effective 18 date of a proposed motor vehicle dealership relocation or the 19 effective date of a cancellation, termination or modification 20 or refusal to honor succession or refusal to allow a sale or 21 transfer or extend the expiration date of a franchise or 22 selling agreement pending a final determination of the issues 23 raised in the arbitration hearing upon such terms as the 24 court may determine. Any such modification or stay shall not 25 be effective for more than 60 days unless extended by the 26 court for good cause or unless the arbitration hearing is 27 then in progress. 28 (b) If the franchiser and the franchisee have not agreed 29 to submit a dispute, involving Section 4, 5, 6, 7, 9, 10.1, 30 or 11cancellation, modification, termination, or refusal to31extend or renew an existing franchise or selling agreement or32refusal to honor succession to ownership or refusal to allow33a sale or transfer or the granting of an additional franchise34of the same line make or the relocating of an existing motor-3- LRB9207432WHtmB 1vehicle dealership, or the proposed arrangement to establish2any additional motor vehicle dealership or other facility3limited to the sale of factory repurchase vehicles or late4model vehicles,to arbitration under (a), a proceeding for a 5 remedy other than damages shall be commenced upon receipt of 6 a timely notice of protest under paragraph (6) of subsection 7 (d) or paragraph (6), (8), or (10) of subsection (e) of 8 Section 4 of this Act or within 60 days of the date the 9 franchisee received notice in writing by the franchiser of 10 its determination under any provision of this Act other than 11 the aforesaid Sections, or as otherwise prescribed by 12 Section 14 of this Act, before the Motor Vehicle Review Board 13 as prescribed by Sections 12 and 29 of this Act. 14 During the pendency of a proceeding under this Section, a 15 party may apply to a court of competent jurisdiction that 16 shall have power to modify or stay the effective date of a 17 proposed additional franchise or selling agreement, or the 18 effective date of a proposed motor vehicle dealership 19 relocation, or the effective date of a cancellation, 20 termination, or modification, or extend the expiration date 21 of a franchise or selling agreement or refusal to honor 22 succession to ownership or refusal to approve a sale or 23 transfer pending a final determination of the issues raised 24 in the hearing upon such terms as the court may determine. 25 Any modification or stay shall not be effective for more than 26 60 days unless extended by the court for good cause or unless 27 the hearing is then in progress. 28 (c) In proceedings under (a) or (b), when determining 29 whether good cause has been established for granting such 30 proposed additional franchise or selling agreement, or for 31 relocating an existing motor vehicle dealership, the 32 arbitrators or Board shall consider all relevant 33 circumstances in accordance with subsection (v) of Section 2 34 of this Act, including but not limited to: -4- LRB9207432WHtmB 1 (1) whether the establishment of such additional 2 franchise or the relocation of such motor vehicle 3 dealership is warranted by economic and marketing 4 conditions including anticipated future changes; 5 (2) the retail sales and service business 6 transacted by the objecting motor vehicle dealer or 7 dealers and other motor vehicle dealers of the same line 8 make with a place of business in the relevant market area 9 to be served by the additional franchise or the relocated 10 motor vehicle dealership during the 5 year period 11 immediately preceding such notice as compared to the 12 business available to them; 13 (3) the investment necessarily made and obligations 14 incurred by the objecting motor vehicle dealer or dealers 15 and other motor vehicle dealers of the same line make 16 with a place of business in the relevant market area to 17 be served by the additional franchise or the relocated 18 motor vehicle dealership to perform their obligations 19 under existing franchises or selling agreements; and, the 20 manufacturer shall give reasonable credit for sales of 21 factory repurchase vehicles purchased by the objecting 22 motor vehicle dealer or dealers and other motor vehicle 23 dealers of the same line make with the place of business 24 in the relevant market area to be served by the 25 additional franchise or the relocated motor vehicle 26 dealership, or the additional motor vehicle dealership or 27 other facility limited to the sale of factory repurchase 28 or late model vehicles, at manufacturer authorized or 29 sponsored auctions in determining performance of 30 obligations under existing franchises or selling 31 agreements relating to total new vehicle sales; 32 (4) the permanency of the investment of the 33 objecting motor vehicle dealer or dealers and other motor 34 vehicle dealers of the same line make with a place of -5- LRB9207432WHtmB 1 business in the relevant market area to be served by the 2 additional franchise or the relocated motor vehicle 3 dealership; 4 (5) whether it is beneficial or injurious to the 5 public welfare for an additional franchise or relocated 6 motor vehicle dealership to be established; 7 (6) whether the objecting motor vehicle dealer or 8 dealers and other motor vehicle dealers of the same line 9 make with a place of business in the relevant market area 10 to be served by the additional franchisee or relocated 11 motor vehicle dealership are providing adequate 12 competition and convenient consumer care for the motor 13 vehicles of the same line make owned or operated in the 14 area to be served by the additional franchise or 15 relocated motor vehicle dealership; 16 (7) whether the objecting motor vehicle dealer or 17 dealers and other motor vehicle dealers of the same line 18 make with a place of business in the relevant market area 19 to be served by the additional franchisee or the 20 relocated motor vehicle dealership have adequate motor 21 vehicle sales and service facilities, equipment, vehicle 22 parts and qualified personnel to reasonably provide for 23 the needs of the customer; provided, however, that good 24 cause shall not be shown solely by a desire for further 25 market penetration; 26 (8) whether the establishment of an additional 27 franchise or the relocation of a motor vehicle dealership 28 would be in the public interest; 29 (9) whether there has been a material breach by a 30 motor vehicle dealer of the existing franchise agreement 31 which creates a substantially detrimental effect upon the 32 distribution of the franchiser's motor vehicles in the 33 affected motor vehicle dealer's relevant market area or 34 fraudulent claims for warranty work, insolvency or -6- LRB9207432WHtmB 1 inability to pay debts as they mature; 2 (10) the effect of an additional franchise or 3 relocated motor vehicle dealership upon the existing 4 motor vehicle dealers of the same line make in the 5 relevant market area to be served by the additional 6 franchisee or relocated motor vehicle dealership; and 7 (11) whether the manufacturer has given reasonable 8 credit to the objecting motor vehicle dealer or dealers 9 and other motor vehicle dealers of the same line make 10 with a place of business in the relevant market area to 11 be served by the additional franchise or relocated motor 12 vehicle dealership or additional motor vehicle dealership 13 or other facility limited to the sale of factory 14 repurchase or late model vehicles, for retail sales of 15 factory repurchase vehicles purchased by the motor 16 vehicle dealer or dealers at manufacturer authorized or 17 sponsored auctions. 18 (d) In proceedings under subsection (a) or (b), when 19 determining whether good cause has been established for 20 cancelling, terminating, refusing to extend or renew, or 21 changing or modifying the obligations of the motor vehicle 22 dealer as a condition to offering a renewal, replacement, or 23 succeeding franchise or selling agreement, the arbitrators or 24 Board shall consider all relevant circumstances in accordance 25 with subsection (v) of Section 2 of this Act, including but 26 not limited to: 27 (1) The amount of retail sales transacted by the 28 franchisee during a 5-year period immediately before the 29 date of the notice of proposed action as compared to the 30 business available to the franchisee. 31 (2) The investment necessarily made and obligations 32 incurred by the franchisee to perform its part of the 33 franchise. 34 (3) The permanency of the franchisee's investment. -7- LRB9207432WHtmB 1 (4) Whether it is injurious to the public interest 2 for the franchise to be cancelled or terminated or not 3 extended or modified, or the business of the franchise 4 disrupted. 5 (5) Whether the franchisee has adequate motor 6 vehicle sales and service facilities, equipment, vehicle 7 parts, and service personnel to reasonably provide for 8 the need of the customers for the same line make of motor 9 vehicles handled by the franchisee. 10 (6) Whether the franchisee fails to fulfill the 11 warranty obligations of the manufacturer required to be 12 performed by the franchisee. 13 (7) The extent and materiality of the franchisee's 14 failure to comply with the terms of the franchise and the 15 reasonableness and fairness of those terms. 16 (8) Whether the owners of the franchise had actual 17 knowledge of the facts and circumstances upon which 18 cancellation or termination, failure to extend or renew, 19 or changing or modification of the obligations of the 20 franchisee as a condition to offering a renewal, 21 replacement, or succeeding franchise or selling 22 agreement. 23 (e) If the franchiser and the franchisee have not agreed 24 to submit a dispute to arbitration, and the dispute did not 25 arise under paragraph (6) of subsection (d) or paragraph (6), 26 (8), or (10) of subsection (e) of Section 4 of this Act, then 27 a proceeding for a remedy other than damages mayshallbe 28 commenced by the objecting franchisee in the circuit court of 29 the county in which the objecting franchisee has its 30 principal place of business, within 60 days of the date the 31 franchisee received notice in writing by the franchiser of 32 its determination under any provision of this Act other than 33 the aforesaid Sections, or as otherwise prescribed by Section 34 1413of this Act. -8- LRB9207432WHtmB 1 (f) The changes to this Section made by this amendatory 2 Act of the 92nd General Assembly (i) apply only to causes of 3 action accruing on or after its effective date and (ii) are 4 intended to provide only an additional venue for dispute 5 resolution without changing any substantive rights under this 6 Act. 7 (Source: P.A. 89-145, eff. 7-14-95.) 8 (815 ILCS 710/13) (from Ch. 121 1/2, par. 763) 9 Sec. 13. Damages; equitable relief. Any franchisee or 10 motor vehicle dealer who suffers any loss of money or 11 property, real or personal, as a result of the use or 12 employment by a manufacturer, wholesaler, distributor, 13 distributor branch or division, factory branch or division, 14 wholesale branch or division, or any agent, servant or 15 employee thereof, of an unfair method of competition or an 16 unfair or deceptive act or practice declared unlawful by this 17 Act, or any action in violation of this Act, may bring an 18 action for damages and equitable relief, including injunctive 19 relief before the Motor Vehicle Review Board, in Circuit 20 Court, or, if applicable, in arbitration. Where the 21 misconduct is willful or wanton, the court may award treble 22 damages. A motor vehicle dealer, if it has not suffered any 23 loss of money or property, may obtain permanent equitable 24 relief if it can be shown that the unfair act or practice may 25 have the effect of causing such loss of money or property. 26 Where the franchisee or dealer substantially prevails the 27 court or arbitration panel or Motor Vehicle Review Board 28 shall award attorney's fees and assess costs, including 29 expert witness fees and other expenses incurred by the dealer 30 in the litigation, so long as such fees and costs are 31 reasonable, against the opposing party. Moreover, for the 32 purposes of the award of attorney's fees, expert witness 33 fees, and costs whenever the franchisee or dealer is seeking -9- LRB9207432WHtmB 1 injunctive or other relief, the franchisee or dealer may be 2 considered to have prevailed when a judgment is entered in 3 its favor, when a final administrative decision is entered in 4 its favor and affirmed, if subject to judicial review, when a 5 consent order is entered into, or when the manufacturer, 6 distributor, wholesaler, distributor branch or division, 7 factory branch or division, wholesale branch or division, or 8 any officer, agent or other representative thereof ceases the 9 conduct, act or practice which is alleged to be in violation 10 of any Section of this Act. 11 The changes to this Section made by this amendatory Act 12 of the 92nd General Assembly (i) apply only to causes of 13 action accruing on or after its effective date and (ii) are 14 intended to provide only an additional venue for dispute 15 resolution without changing any substantive rights under this 16 Act. 17 (Source: P.A. 91-485, eff. 1-1-00; 91-533, eff. 8-13-99.) 18 (815 ILCS 710/18) 19 Sec. 18. Board; powers. The Board shall have the 20 following powers: 21 (a) To conduct hearings, by or through its duly 22 authorized administrative hearing officer, on protests filed 23 under Sections 4, 5, 6, 7, 9, 10.1, 11, and 12 of this Act. 24 (b) To make reasonable regulations that are necessary to 25 carry out and effect its official duties and such further 26 rules as necessary relating to the time, place, and manner of 27 conducting hearings as provided for in this Act. 28 (c) To advise the Secretary of State upon appointments. 29 (d) To advise the Secretary of State on legislation 30 proposed to amend this Act or any related Act. 31 The changes to this Section made by this amendatory Act 32 of the 92nd General Assembly (i) apply only to causes of 33 action accruing on or after its effective date and (ii) are -10- LRB9207432WHtmB 1 intended to provide only an additional venue for dispute 2 resolution without changing any substantive rights under this 3 Act. 4 (Source: P.A. 89-145, eff. 7-14-95; 89-433, eff. 12-15-95.) 5 (815 ILCS 710/29) 6 Sec. 29. Procedures for hearing on protest. Upon 7 receipt of a timely notice of protest underparagraph (6) of8subsection (d) or paragraph (6), (8), or (10) of subsection9(e) ofSection 4, 5, 6, 7, 9, 10.1, 11, orand Section12 of 10 this Act, the Motor Vehicle Review Board shall enter an order 11 fixing a date (within 60 days of the date of the order), 12 time, the place of a hearing and send by certified mail, 13 return receipt requested, a copy of the order to the 14 manufacturer and the objecting dealer or dealers. Subject to 15 Section 10-20 of the Illinois Administrative Procedure Act, 16 the Board shall designate a hearing officer who shall conduct 17 the hearing. All administrative hearing officers shall be 18 attorneys licensed to practice law in this State. 19 At the time and place fixed in the Board's order, the 20 Board or its duly authorized agent, the hearing officer, 21 shall proceed to hear the protest, and all parties to the 22 protest shall be afforded an opportunity to present in person 23 or by counsel, statements, testimony, evidence, and argument 24 as may be pertinent to the issues. The hearing officer may 25 continue the hearing date by agreement of the parties, or 26 upon a finding of good cause, but in no event shall the 27 hearing be rescheduled more than 90 days after the Board's 28 initial order. 29 Upon any hearing, the Board or its duly authorized agent, 30 the hearing officer, may administer oaths to witnesses and 31 issue subpoenas for the attendance of witnesses or other 32 persons and the production of relevant documents, records, 33 and other evidence and may require examination thereon. For -11- LRB9207432WHtmB 1 purposes of discovery, the Board or its designated hearing 2 officer may, if deemed appropriate and proper under the 3 circumstances, authorize the parties to engage in such 4 discovery procedures as are provided for in civil actions in 5 Section 2-1003 of the Code of Civil Procedure. Discovery 6 shall be completed no later than 15 days prior to 7 commencement of the proceeding or hearing. Enforcement of 8 discovery procedures shall be as provided in the regulations. 9 Subpoenas issued shall be served in the same manner as 10 subpoenas issued out of the circuit courts. The fees of 11 subpoenaed witnesses under this Act for attendance and travel 12 shall be the same as fees of witnesses before the circuit 13 courts of this State, such fees to be paid when the witness 14 is excused from further attendance, provided the witness is 15 subpoenaed at the instance of the Board or an agent 16 authorized by the Board; and payment of fees shall be made 17 and audited in the same manner as other expenses of the 18 Board. Whenever a subpoena is issued at the request of a 19 party to a proceeding, complainant, or respondent, as the 20 case may be, the Board may require that the cost of service 21 of the subpoena and the fee of same shall be borne by the 22 party at whose instance the witness is summoned, and the 23 Board shall have power, in its discretion, to require a 24 deposit to cover the cost of service and witness fees and the 25 payment of the legal witness fee and mileage to the witness 26 served with the subpoena. In any protest before the Board, 27 the Board or its designated hearing officer may order a 28 mandatory settlement conference. The failure of a party to 29 appear, to be prepared, or to have authority to settle the 30 matter may result in any or all of the following: 31 (a) The Board or its designated hearing officer may 32 suspend all proceedings before the Board in the matter until 33 compliance. 34 (b) The Board or its designated hearing officer may -12- LRB9207432WHtmB 1 dismiss the proceedings or any part thereof before the Board 2 with or without prejudice. 3 (c) The Board or its designated hearing officer may 4 require all of the Board's costs to be paid by the party at 5 fault. 6 Any circuit court of this State, upon application of the 7 Board, or an officer or agent designated by the Board for the 8 purpose of conducting any hearing, may, in its discretion, 9 compel the attendance of witnesses, the production of books, 10 papers, accounts, or documents, and giving of testimony 11 before the Board or before any officer or agent designated 12 for the purpose of conducting the hearing. Failure to obey 13 the order may be punished by the circuit court as contempt. 14 A party may conduct cross-examination required for a full 15 and fair disclosure of the facts. Within 20 days of the date 16 of the hearing, the hearing officer shall issue his or her 17 proposed decision to the Board and shall, by certified mail, 18 return receipt requested, serve the proposed decision upon 19 the parties, with an opportunity afforded to each party to 20 file exceptions and present a brief to the Board within 10 21 days of their receipt of the proposed decision. The proposed 22 decision shall contain a statement of the reasons for the 23 decision and each issue of fact or law necessary to the 24 proposed decision. The Board shall then issue its final 25 order which, if applicable, shall include the award of 26 attorney's fees, expert witness fees, and an assessment of 27 costs, including other expenses incurred in the litigation, 28 if permitted under this Act, so long as such fees and costs 29 are reasonable. 30 In a hearing on a protest filed under paragraph (6) of 31 subsection (d) or paragraph (6), (8), or (10) of Section 4 or 32 Section 12 of this Act, the manufacturer shall have the 33 burden of proof to establish that there is good cause for the 34 franchiser to: grant or establish an additional franchise or -13- LRB9207432WHtmB 1 relocate an existing franchise; cancel, terminate, refuse to 2 extend or renew a franchise or selling agreement; or change 3 or modify the obligations of the motor vehicle dealer as a 4 condition to offering a renewal, replacement, or succeeding 5 franchise or selling agreement or refuse to honor succession 6 to ownership or refuse to approve a proposed transfer or 7 sale. The determination whether good cause exists shall be 8 made under Section 12 of this Act. 9 The Board shall record the testimony and preserve a 10 record of all proceedings at the hearing by proper means of 11 recordation. The notice required to be given by the 12 manufacturer and notice of protest by the dealer or other 13 party, the notice of hearing, and all other documents in the 14 nature of pleadings, motions, and rulings, all evidence, 15 offers of proof, objections, and rulings thereon, the 16 transcript of testimony, the report of findings or proposed 17 decision of the hearing officer, and the orders of the Board 18 shall constitute the record of the proceedings. The Board 19 shall furnish a transcript of the record to any person 20 interested in the hearing upon payment of the actual cost 21 thereof. 22 The changes to this Section made by this amendatory Act 23 of the 92nd General Assembly (i) apply only to causes of 24 action accruing on or after its effective date and (ii) are 25 intended to provide only an additional venue for dispute 26 resolution without changing any substantive rights under this 27 Act. 28 (Source: P.A. 91-485, eff. 1-1-00.)