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92_SB1491 LRB9205931JSpc 1 AN ACT concerning health care utilization review. 2 Be it enacted by the People of the State of Illinois, 3 represented in the General Assembly: 4 Section 5. The Managed Care Reform and Patient Rights 5 Act is amended by changing Section 85 as follows: 6 (215 ILCS 134/85) 7 Sec. 85. Utilization review program registration. 8 (a) No person may conduct a utilization review program 9 in this State unless once every 2 years the person registers 10 the utilization review program with the Department and 11 certifies compliance with the Health Utilization Management 12 Standards of the American Accreditation Healthcare Commission 13 (URAC) sufficient to achieve American Accreditation 14 Healthcare Commission (URAC) accreditation or submits 15 evidence of accreditation by the American Accreditation 16 Healthcare Commission (URAC) for its Health Utilization 17 Management Standards. Nothing in this Act shall be construed 18 to require a health care plan or its subcontractors to become 19 American Accreditation Healthcare Commission (URAC) 20 accredited. 21 (b) In addition, the Director of the Department, in 22 consultation with the Director of the Department of Public 23 Health, may certify alternative utilization review standards 24 of national accreditation organizations or entities in order 25 for plans to comply with this Section. Any alternative 26 utilization review standards shall meet or exceed those 27 standards required under subsection (a). 28 (c) The provisions of this Section do not apply to: 29 (1) persons providing utilization review program 30 services only to the federal government; 31 (2) self-insured health plans under the federal -2- LRB9205931JSpc 1 Employee Retirement Income Security Act of 1974, however, 2 this Section does apply to persons conducting a 3 utilization review program on behalf of these health 4 plans; 5 (3) hospitals and medical groups performing 6 utilization review activities for internal purposes 7 unless the utilization review program is conducted for 8 another person. 9 Nothing in this Act prohibits a health care plan or other 10 entity from contractually requiring an entity designated in 11 item (3) of this subsection to adhere to the utilization 12 review program requirements of this Act. 13 (d) This registration shall include submission of all of 14 the following information regarding utilization review 15 program activities: 16 (1) The name, address, and telephone number of the 17 utilization review programs. 18 (2) The organization and governing structure of the 19 utilization review programs. 20 (3) The number of lives for which utilization 21 review is conducted by each utilization review program. 22 (4) Hours of operation of each utilization review 23 program. 24 (5) Description of the grievance process for each 25 utilization review program. 26 (6) Number of covered lives for which utilization 27 review was conducted for the previous calendar year for 28 each utilization review program. 29 (7) Written policies and procedures for protecting 30 confidential information according to applicable State 31 and federal laws for each utilization review program. 32 (e) (1) A utilization review program shall have written 33 procedures for assuring that patient-specific information 34 obtained during the process of utilization review will be: -3- LRB9205931JSpc 1 (A) kept confidential in accordance with applicable 2 State and federal laws; and 3 (B) shared only with the enrollee, the enrollee's 4 designee, the enrollee's health care provider, and those 5 who are authorized by law to receive the information. 6 Summary data shall not be considered confidential if it 7 does not provide information to allow identification of 8 individual patients or health care providers. 9 (2) Only a health care professional licensed in 10 this State may make determinations regarding the medical 11 necessity of health care services during the course of 12 utilization review. 13 (3) When making retrospective reviews, utilization 14 review programs shall base reviews solely on the medical 15 information available to the attending physician or 16 ordering provider at the time the health care services 17 were provided. 18 (4) When making prospective, concurrent, and 19 retrospective determinations, utilization review programs 20 shall collect only information that is necessary to make 21 the determination and shall not routinely require health 22 care providers to numerically code diagnoses or 23 procedures to be considered for certification, unless 24 required under State or federal Medicare or Medicaid 25 rules or regulations, but may request such code if 26 available, or routinely request copies of medical records 27 of all enrollees reviewed. During prospective or 28 concurrent review, copies of medical records shall only 29 be required when necessary to verify that the health care 30 services subject to review are medically necessary. In 31 these cases, only the necessary or relevant sections of 32 the medical record shall be required. 33 (f) If the Department finds that a utilization review 34 program is not in compliance with this Section, the -4- LRB9205931JSpc 1 Department shall issue a corrective action plan and allow a 2 reasonable amount of time for compliance with the plan. If 3 the utilization review program does not come into compliance, 4 the Department may issue a cease and desist order. Before 5 issuing a cease and desist order under this Section, the 6 Department shall provide the utilization review program with 7 a written notice of the reasons for the order and allow a 8 reasonable amount of time to supply additional information 9 demonstrating compliance with requirements of this Section 10 and to request a hearing. The hearing notice shall be sent 11 by certified mail, return receipt requested, and the hearing 12 shall be conducted in accordance with the Illinois 13 Administrative Procedure Act. 14 (g) A utilization review program subject to a corrective 15 action may continue to conduct business until a final 16 decision has been issued by the Department. 17 (h) Any adverse determination made by a health care plan 18 or its subcontractors may be appealed in accordance with 19 subsection (f) of Section 45. 20 (i) The Director may by rule establish a registration 21 fee for each person conducting a utilization review program. 22 All fees paid to and collected by the Director under this 23 Section shall be deposited into the Insurance Producer 24 Administration Fund. 25 (Source: P.A. 91-617, eff. 7-1-00.) 26 Section 99. Effective date. This Act takes effect upon 27 becoming law.