MCKEON. 220 ILCS 5/13-305 new Amends the Public Utilities Act. Requires the Commerce Commission to establish a billing ombudsman program to respond to billing complaints from residential customers of telecommunications carriers. Provides that the ombudsman may act as a nonbinding mediator. Effective immediately. MAR-01-2001 H FILED WITH CLERK MAR-01-2001 H FIRST READING MAR-01-2001 H REFERRED TO HOUSE RULES COMMITTEE RULES MAR-06-2001 H ASSIGNED TO COMMITTEE PUBLIC UTILS MAR-16-2001 H RE-REFERRED TO RULES COMM/RULE 19(A) RULES HRUL JAN-07-2003 H SESSION SINE DIE END OF INQUIRY Full Text Bill Summary