| ||||
Public Act 099-0893 | ||||
| ||||
| ||||
AN ACT concerning business.
| ||||
Be it enacted by the People of the State of Illinois,
| ||||
represented in the General Assembly:
| ||||
Section 1. Short title. This Act may be cited as the | ||||
Unclaimed Life Insurance Benefits Act. | ||||
Section 5. Purpose. This Act shall require recognition of | ||||
the Uniform Disposition of Unclaimed Property Act and require | ||||
the complete and proper disclosure, transparency, and | ||||
accountability relating to any method of payment for life | ||||
insurance, annuity, or retained asset agreement death | ||||
benefits. | ||||
Section 10. Definitions. As used in this Act: | ||||
"Annuity contract" does not include an annuity contract | ||||
used to fund an employment-based retirement plan or program | ||||
where (1) the insurer does not perform the record keeping | ||||
services or (2) the insurer is not committed by the terms of | ||||
the annuity contract to pay death benefits to the beneficiaries | ||||
of specific plan participants. | ||||
"Date of death" means the date on which an insured, annuity | ||||
owner, or retained asset account holder died. | ||||
"Date of death notice" means the date the insurer first has | ||||
notice of the date of death of an insured, annuity owner, or |
retained asset account holder. "Date of death notice" includes, | ||
but is not limited to, the date the insurer received | ||
information or gained knowledge of a Death Master File match or | ||
any other source or record maintained or located in insurer | ||
records of the death of an insured, annuity owner, or retained | ||
asset account holder. | ||
"Death Master File" means the United States Social Security | ||
Administration's Death Master File or any other database or | ||
service that is at least as comprehensive as the United States | ||
Social Security Administration's Death Master File for | ||
determining that a person has reportedly died. | ||
"Death Master File match" means a match of the social | ||
security number or the name and date of birth of an insured, | ||
annuity owner, or retained asset account holder resulting from | ||
a search of the Death Master File. | ||
"Department" means the Department of Insurance. | ||
"Lost policy finder" means a service made available by the | ||
Department on its website or otherwise developed by the | ||
Department to assist consumers with locating unclaimed life | ||
insurance benefits. | ||
"Policy" means any policy or certificate of life insurance | ||
that provides a death benefit. "Policy" does not include any | ||
policy or certificate of credit life or accidental death | ||
insurance or health coverages, including, but not limited to, | ||
disability and long-term care arising from the reported death | ||
of a person insured under the coverage, or any policy issued to |
a group master policyholder for which the insurer does not | ||
provide record keeping services. | ||
"Record keeping services" means services provided under | ||
circumstances in which the insurer has agreed with a group | ||
policy or annuity contract customer to be responsible for | ||
obtaining, maintaining, and administering its own or its | ||
agents' systems information about each individual insured | ||
under an insured's group insurance contract, or a line of | ||
coverage thereunder, including, but not limited to, the | ||
following: (1) social security number or name and date of | ||
birth, (2) beneficiary designation information, (3) coverage | ||
eligibility, (4) benefit amount, and (5) premium payment | ||
status. | ||
"Retained asset account" means any mechanism whereby the | ||
settlement of proceeds payable under a policy or annuity | ||
contract is accomplished by the insurer or an entity acting on | ||
behalf of the insurer depositing the proceeds into an account | ||
with check or draft writing privileges, where those proceeds | ||
are retained by the insurer or its agent pursuant to a | ||
supplementary contract not involving annuity benefits other | ||
than death benefits. | ||
Section 15. Insurer conduct. | ||
(a) An insurer shall initially perform a comparison of its | ||
insureds', annuitants', and retained asset account holders' | ||
in-force policies, annuity contracts, and retained asset |
accounts by using the full Death Master File. The initial | ||
comparison shall be completed on or before December 31, 2017, | ||
unless extended by the Department pursuant to administrative | ||
rule. Thereafter, an insurer shall perform a comparison on at | ||
least a semi-annual basis using the Death Master File update | ||
files for comparisons to identify potential matches of its | ||
insureds, annuitants, and retained asset account holders. In | ||
the event that one of the insurer's lines of business conducts | ||
a search for matches of its insureds, annuitants, and retained | ||
asset account holders against the Death Master File at | ||
intervals more frequently than semi-annually, then all lines of | ||
the insurer's business shall conduct searches for matches | ||
against the Death Master File with the same frequency. | ||
An insured, an annuitant, or a retained asset account | ||
holder is presumed dead if the date of his or her death is | ||
indicated by the comparison required in this subsection (a), | ||
unless the insurer has competent and substantial evidence that | ||
the person is living, including, but not limited to, a contact | ||
made by the insurer with the person or his or her legal | ||
representative. | ||
For those potential matches identified as a result of a | ||
Death Master File match, the insurer shall within 120 days | ||
after the date of death notice, if the insurer has not been | ||
contacted by a beneficiary, determine whether benefits are due | ||
in accordance with the applicable policy or contract and, if | ||
benefits are due in accordance with the applicable policy or |
contract: | ||
(1) use good faith efforts, which shall be documented | ||
by the insurer, to locate the beneficiary or beneficiaries; | ||
the Department shall establish by administrative rule | ||
minimum standards for what constitutes good faith efforts | ||
to locate a beneficiary, which shall include: (A) searching | ||
insurer records; (B) the appropriate use of First Class | ||
United States mail, e-mail addresses, and telephone calls; | ||
and (C) reasonable efforts by insurers to obtain updated | ||
contact information for the beneficiary or beneficiaries; | ||
good faith efforts shall not include additional attempts to | ||
contact the beneficiary at an address already confirmed not | ||
to be current; and | ||
(2) provide the appropriate claims forms or | ||
instructions to the beneficiary or beneficiaries to make a | ||
claim, including the need to provide an official death | ||
certificate if applicable under the policy or annuity | ||
contract. | ||
(b) Insurers shall implement procedures to account for the | ||
following when conducting searches of the Death Master File: | ||
(1) common nicknames, initials used in lieu of a first | ||
or middle name, use of a middle name, compound first and | ||
middle names, and interchanged first and middle names; | ||
(2) compound last names, maiden or married names, and | ||
hyphens, blank spaces, or apostrophes in last names; | ||
(3) transposition of the "month" and "date" portions of |
the date of birth; and | ||
(4) incomplete social security numbers. | ||
(c) To the extent permitted by law, an insurer may disclose | ||
the minimum necessary personal information about the insured, | ||
annuity owner, retained asset account holder, or beneficiary to | ||
a person whom the insurer reasonably believes may be able to | ||
assist the insurer with locating the beneficiary or a person | ||
otherwise entitled to payment of the claims proceeds. | ||
(d) An insurer or its service provider shall not charge any | ||
beneficiary or other authorized representative for any fees or | ||
costs associated with a Death Master File search or | ||
verification of a Death Master File match conducted pursuant to | ||
this Act. | ||
(e) The benefits from a policy, annuity contract, or a | ||
retained asset account, plus any applicable accrued interest, | ||
shall first be payable to the designated beneficiaries or | ||
owners and, in the event the beneficiaries or owners cannot be | ||
found, shall be reported and delivered to the State Treasurer | ||
pursuant to the Uniform Disposition of Unclaimed Property Act. | ||
Nothing in this subsection (e) is intended to alter the amounts | ||
reportable under the existing provisions of the Uniform | ||
Disposition of Unclaimed Property Act or to allow the | ||
imposition of additional statutory interest under Article XIV | ||
of the Illinois Insurance Code. | ||
(f) Failure to meet any requirement of this Section with | ||
such frequency as to constitute a general business practice is |
a violation of Section 424 of the Illinois Insurance Code. | ||
Nothing in this Section shall be construed to create or imply a | ||
private cause of action for a violation of this Section. | ||
Section 20. Uniform Disposition of Unclaimed Property Act. | ||
Nothing in this Act shall be construed to amend, modify, or | ||
supersede the Uniform Disposition of Unclaimed Property Act, | ||
including the authority of the State Treasurer to examine the | ||
records of any person if the State Treasurer has reason to | ||
believe that such person has failed to report property that | ||
should have been reported pursuant to the Uniform Disposition | ||
of Unclaimed Property Act. | ||
Section 25. Lost policy finder. | ||
(a) The Department shall develop and implement a lost | ||
policy finder to assist requesters with locating unclaimed life | ||
insurance benefits. The lost policy finder shall be available | ||
online and via other means. The Department shall assist a | ||
requester with using the lost policy finder, including | ||
informing the requester of the information that an insurer may | ||
need to facilitate responding to the request. | ||
(b) As soon as practicable, but no later than 30 days after | ||
receiving a request from a requester via the lost policy | ||
finder, the Department shall: | ||
(1) forward the request to all insurers deemed | ||
necessary by the Department in order to successfully |
respond to the request; and | ||
(2) inform the requester that the Department received | ||
the request and forwarded the request to all insurers | ||
deemed necessary by the Department in order to successfully | ||
respond to the request. | ||
(c) Upon receiving a request forwarded by the Department | ||
through a lost policy finder, an insurer shall search for | ||
policies and any accounts subject to this Act that insure the | ||
life of or are owned by an individual named as the decedent in | ||
the request forwarded by the Department. | ||
(d) Within 30 days after receiving the request referenced | ||
in subsection (b) of this Section, or within 45 days after | ||
receiving the request where the insurer contracts with another | ||
entity to maintain the insurer's records, the insurer shall: | ||
(1) report to the Department through the lost policy | ||
finder the findings of the search conducted pursuant to | ||
subsection (c) of this Section; | ||
(2) for each identified policy and account insuring the | ||
life of, or owned by, the individual named as the decedent | ||
in the request, provide to a requester who is: | ||
(A) also the beneficiary of record on the | ||
identified policy or account, the information | ||
necessary to make a claim pursuant to the terms of the | ||
policy or account; and | ||
(B) not the beneficiary of record on the identified | ||
policy or account, the requested information to the |
extent permissible to be disclosed in accordance with | ||
any applicable law, rule, or regulation and take such | ||
other steps necessary to facilitate the payment of any | ||
benefit that may be due under the identified policy or | ||
account. | ||
(e) The Department shall, within 30 days after receiving | ||
from all insurers the information required in item (1) of | ||
subsection (d) of this Section, inform the requester of the | ||
results of the search. | ||
(f) When a beneficiary identified in subsection (d) of this | ||
Section submits a claim or claims to an insurer, the insurer | ||
shall process such claim or claims and make prompt payments and | ||
distributions in accordance with all applicable laws, rules, | ||
and regulations. | ||
(g) Within 30 days after the final disposition of the | ||
request, an insurer shall report to the Department through the | ||
lost policy finder any benefits paid and any other information | ||
requested by the Department. | ||
Section 30. Administrative rules. | ||
(a) The Department shall adopt rules to administer and | ||
implement this Act. | ||
(b) The Department may limit an insurer's Death Master File | ||
comparisons required under Section 15 of this Act to the | ||
insurer's electronic searchable files or approve a plan and | ||
timeline for conversion of the insurer's files to searchable |
electronic files upon a demonstration of hardship by the | ||
insurer. | ||
Section 35. Application. The provisions of this Act apply | ||
to policies, annuity contracts, and retained asset accounts in | ||
force on or after the effective date of this Act. | ||
Section 40. The Illinois Insurance Code is amended by | ||
changing Section 424 as follows:
| ||
(215 ILCS 5/424) (from Ch. 73, par. 1031)
| ||
Sec. 424. Unfair methods of competition and unfair or | ||
deceptive acts or
practices defined. The following are hereby | ||
defined as unfair methods of
competition and unfair and | ||
deceptive acts or practices in the business of
insurance:
| ||
(1) The commission by any person of any one or more of | ||
the acts
defined or prohibited by Sections 134, 143.24c, | ||
147, 148, 149, 151, 155.22,
155.22a, 155.42,
236, 237, 364, | ||
and 469 of this Code.
| ||
(2) Entering into any agreement to commit, or by any | ||
concerted
action committing, any act of boycott, coercion | ||
or intimidation
resulting in or tending to result in | ||
unreasonable restraint of, or
monopoly in, the business of | ||
insurance.
| ||
(3) Making or permitting, in the case of insurance of | ||
the types
enumerated in Classes 1, 2, and 3 of Section 4, |
any unfair discrimination
between individuals or risks of | ||
the same class or of essentially the same
hazard and | ||
expense element because of the race, color, religion, or | ||
national
origin of such insurance risks or applicants. The | ||
application of this Article
to the types of insurance | ||
enumerated in Class 1 of Section 4 shall in no way
limit, | ||
reduce, or impair the protections and remedies already | ||
provided for by
Sections 236 and 364 of this Code or any | ||
other provision of this Code.
| ||
(4) Engaging in any of the acts or practices defined in | ||
or prohibited by
Sections 154.5 through 154.8 of this Code.
| ||
(5) Making or charging any rate for insurance against | ||
losses arising
from the use or ownership of a motor vehicle | ||
which requires a higher
premium of any person by reason of | ||
his physical disability, race, color,
religion, or | ||
national origin.
| ||
(6) Failing to meet any requirement of the Unclaimed | ||
Life Insurance Benefits Act with such frequency as to | ||
constitute a general business practice. | ||
(Source: P.A. 99-143, eff. 7-27-15.)
|