Full Text of SB1922 96th General Assembly
SB1922 96TH GENERAL ASSEMBLY
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96TH GENERAL ASSEMBLY
State of Illinois
2009 and 2010 SB1922
Introduced 2/20/2009, by Sen. Susan Garrett SYNOPSIS AS INTRODUCED: |
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New Act |
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30 ILCS 105/5.719 new |
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Creates the 2-1-1 Service Act. Sets forth the findings of the General Assembly. Provides that "2-1-1" is created as the official State dialing code for public access to information and referral for health and human services and information about access to services after a natural or non-natural disaster. Contains provisions concerning the designation of a lead entity for 2-1-1. Contains provisions concerning the establishment or prohibition of new information services by specified parties. Contains provisions concerning 2-1-1 services, including the promotion of 2-1-1. Requires participants in 2-1-1 service to meet certain guidelines. Contains provisions concerning the liability of 2-1-1 providers. Amends the State Finance Act to create the 2-1-1 Account Fund in the State treasury to hold moneys from specified sources. Contains provisions concerning the use of moneys for projects and activities in support of 2-1-1-eligible activities. Provides that the lead entity shall provide an annual report to the General Assembly and the Illinois Commerce Commission beginning in calendar year 2010. Contains a severability clause.
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A BILL FOR
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SB1922 |
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LRB096 11138 MJR 21505 b |
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| AN ACT concerning information referral.
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| Be it enacted by the People of the State of Illinois,
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| represented in the General Assembly:
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| Section 1. Short title. This Act may be cited as the 2-1-1 | 5 |
| Service Act. | 6 |
| Section 5. Findings. The General Assembly finds that the | 7 |
| implementation of a single, easy to use telephone number, | 8 |
| 2-1-1, for public access to information and referral for health | 9 |
| and human services and information about access to services | 10 |
| after a natural or non-natural disaster will benefit the | 11 |
| citizens of this State by providing easier access to available | 12 |
| health and human services, by reducing inefficiencies in | 13 |
| connecting people with the desired service providers, and by | 14 |
| reducing duplication of efforts. | 15 |
| Section 10. Definitions. As used in this Act: | 16 |
| "Commission" means the Illinois Commerce Commission. | 17 |
| "2-1-1" means the abbreviated dialing code assigned by the | 18 |
| Federal Communications Commission on July 21, 2000, for | 19 |
| consumer access to community information and referral | 20 |
| services. | 21 |
| "Lead entity" means the non-profit or other organization to | 22 |
| be designated by the Commission to manage use of the 2-1-1 |
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| dialing code for the purpose of providing the public access to | 2 |
| information about health and human services. | 3 |
| "Approved 2-1-1 service provider" means a public or | 4 |
| nonprofit agency or other organization designated by the lead | 5 |
| entity to provide 2-1-1 services. | 6 |
| "2-1-1 service area" means an area of Illinois identified | 7 |
| by the lead entity as an area within which a recognized 2-1-1 | 8 |
| service provider is authorized to provide 2-1-1 services. | 9 |
| "2-1-1 services" means information and referral services | 10 |
| provided through the use of 2-1-1 and intended to promote and | 11 |
| provide access to human services, and to aid in disaster | 12 |
| response and recovery. | 13 |
| "Recognized 2-1-1 service provider" means an organization | 14 |
| recognized by the lead entity as an appropriate administrator | 15 |
| and authorized user of the 2-1-1 dialing code in a 2-1-1 | 16 |
| service area. | 17 |
| "Human services" means services provided by government, | 18 |
| nonprofit, or faith-based organizations to ensure the health | 19 |
| and well-being of Illinois residents. "Human services" | 20 |
| includes services designed to provide relief or assistance | 21 |
| after a natural or non-natural disaster.
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| Section 15. 2-1-1 System. "2-1-1" is created as the | 23 |
| official State dialing code for public access to information | 24 |
| and referral for health and human services and information | 25 |
| about access to services after a natural or non-natural |
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| disaster. | 2 |
| Section 20. Designation of lead entity for 2-1-1. | 3 |
| (a) The Commission is authorized to identify and designate | 4 |
| an independent lead entity to provide governance and oversight, | 5 |
| including to study, design, implement, support, and coordinate | 6 |
| a State-wide 2-1-1 system. The independent lead entity shall be | 7 |
| a 501(c)(3) organization. | 8 |
| (b) Qualifications for designation of the lead entity shall | 9 |
| include: | 10 |
| (1) a public or private governance structure with | 11 |
| representation from State entity and non-governmental | 12 |
| entity stakeholders with shared decision-making authority; | 13 |
| (2) demonstrated expertise or experience, or both, in | 14 |
| planning for a State-wide information and referral system; | 15 |
| and | 16 |
| (3) demonstrated support from community partners, | 17 |
| including, but not limited to, existing information and | 18 |
| referral services, United Ways, and the Illinois | 19 |
| Association for Information and Referral. | 20 |
| (c) The lead entity shall encourage the orderly and | 21 |
| efficient use of 2-1-1 to: | 22 |
| (1) provide access to human services; and | 23 |
| (2) collect needed information about human services | 24 |
| and the delivery of human services in Illinois. | 25 |
| (d) The lead entity shall provide periodic reports on |
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| activities, accomplishments, and other issues to the | 2 |
| Commission to ensure accountability and transparency.
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| Section 25. New information services. A State agency or | 4 |
| department that provides human services may not establish a | 5 |
| public telephone line or hotline to provide information or | 6 |
| referrals unless the agency or department first consults with | 7 |
| the lead entity and the recognized 2-1-1 service provider in | 8 |
| the area to be served by the telephone line or hotline about | 9 |
| using 2-1-1 to provide access to the information or referrals. | 10 |
| Section 30. 2-1-1 services. Only a service provider | 11 |
| approved by the lead entity may provide 2-1-1 telephone | 12 |
| services. The lead entity shall approve 2-1-1 service | 13 |
| providers, after considering all of the following: | 14 |
| (1) the ability of the proposed 2-1-1 service provider | 15 |
| to meet the national 2-1-1 standards recommended by the | 16 |
| Alliance of Information and Referral Systems;
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| (2) the financial stability and health of the proposed | 18 |
| 2-1-1 service provider; | 19 |
| (3) the community support for the proposed 2-1-1 | 20 |
| service provider; | 21 |
| (4) the relationships with other information and | 22 |
| referral services; and | 23 |
| (5) any other criteria as the lead entity deems | 24 |
| appropriate.
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| Section 35. Promotion of 2-1-1. A person or organization | 2 |
| may not disseminate information to the public about the | 3 |
| availability of 2-1-1 or 2-1-1 services in an area of the State | 4 |
| except in accordance with rules established by the lead entity. | 5 |
| Section 40. Participation in 2-1-1. For the purpose of | 6 |
| maintaining an accurate and current database necessary to | 7 |
| provide 2-1-1 services, agencies and organizations receiving | 8 |
| State funding to provide human services shall be required to | 9 |
| submit updated information on their programs and services a | 10 |
| minimum of one time per year to the recognized 2-1-1 service | 11 |
| provider in the 2-1-1 service area where the agency or | 12 |
| organization provides services, beginning one year after 2-1-1 | 13 |
| service becomes available in an area where the human service | 14 |
| agency provides services to the public. | 15 |
| Section 45. Liability of 2-1-1 providers. A recognized | 16 |
| 2-1-1 service provider and its employees, directors, officers, | 17 |
| and agents are not liable to any person in a civil action for | 18 |
| injuries or loss to persons or property as a result of an act | 19 |
| or omission of the recognized 2-1-1 service provider, or its | 20 |
| employees, directors, officers, or agents, in connection with: | 21 |
| (1) developing, adopting, implementing, maintaining, | 22 |
| or operating a 2-1-1 system; | 23 |
| (2) making 2-1-1 available for use by the public; or |
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| (3) providing 2-1-1 services; | 2 |
| except for injuries or loss resulting from the willful or | 3 |
| wanton misconduct of the 2-1-1 service provider or its | 4 |
| employees, directors, officers, or agents.
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| Section 50. 2-1-1 Account Fund. The 2-1-1 Account Fund is | 6 |
| created as a special fund in the State treasury. Moneys in the | 7 |
| Fund may be spent only pursuant to appropriation to the | 8 |
| Commission for grants to the lead entity to use pursuant to | 9 |
| Section 55 of this Act. The 2-1-1 Account Fund consists of the | 10 |
| following: | 11 |
| (1) Money appropriated to the Fund by the General | 12 |
| Assembly. | 13 |
| (2) Funds received from the federal government for the | 14 |
| support of 2-1-1 services in
this State. | 15 |
| (3) Earnings attributable to money in the Fund. | 16 |
| (4) Money received from any other source for deposit | 17 |
| into the Fund, including gifts and grants. | 18 |
| Section 55. Use of moneys for projects and activities in | 19 |
| support of 2-1-1-eligible activities. | 20 |
| (a) The lead entity shall study, design, implement, | 21 |
| support, coordinate, and evaluate a State-wide
2-1-1 system. | 22 |
| (b) Activities eligible for assistance from the 2-1-1 | 23 |
| Account Fund include, but are not limited to: | 24 |
| (1) Creating a structure for a State-wide 2-1-1 |
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| resources database that will meet the Alliance
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| Information and Referral Systems standards for information | 3 |
| and referral systems databases and that will be integrated | 4 |
| with local resources databases maintained by
approved | 5 |
| 2-1-1 service providers. | 6 |
| (2) Developing a State-wide resources database for the | 7 |
| 2-1-1 system. | 8 |
| (3) Maintaining public information available from | 9 |
| State agencies, departments, and
programs that provide | 10 |
| health and human services for access by 2-1-1 service | 11 |
| providers. | 12 |
| (4) Providing grants to approved 2-1-1 service | 13 |
| providers to design, develop, and implement
2-1-1 for its | 14 |
| 2-1-1 service area. | 15 |
| (5) Providing grants to approved 2-1-1 service | 16 |
| providers to enable 2-1-1 service providers to
provide and | 17 |
| evaluate 2-1-1 service delivery on an ongoing basis. | 18 |
| (6) Providing grants to approved 2-1-1 service | 19 |
| providers to enable the provision of 2-1-1
services on a | 20 |
| 24-hours per-day, 7-days per-week basis.
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| Section 60. Annual reports. The lead entity shall provide | 22 |
| an annual report to the General Assembly and the Commission | 23 |
| beginning in calendar year 2010. | 24 |
| Section 90. The State Finance Act is amended by adding |
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| Section 5.719 as follows: | 2 |
| (30 ILCS 105/5.719 new) | 3 |
| Sec. 5.719. The 2-1-1 Account Fund. | 4 |
| Section 97. Severability. The provisions of this Act are | 5 |
| severable under Section 1.31 of the Statute on Statutes.
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