Full Text of HB2065 97th General Assembly
HB2065sam002 97TH GENERAL ASSEMBLY | Sen. William R. Haine Filed: 12/4/2012
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| 1 | | AMENDMENT TO HOUSE BILL 2065
| 2 | | AMENDMENT NO. ______. Amend House Bill 2065, AS AMENDED, by | 3 | | replacing everything after the enacting clause with the | 4 | | following:
| 5 | | "Section 1. Short title. This Act may be cited as the | 6 | | Exclusive Provider Benefit Plan Act. | 7 | | Section 5. For the purposes of this Act: | 8 | | "Clinical peer" means a health care professional who is in | 9 | | the same profession and the same or similar specialty as the | 10 | | health care provider who typically manages the medical | 11 | | condition, procedures, or treatment under review. | 12 | | "Department" means the Department of Insurance. | 13 | | "Director" means the Director of Insurance. | 14 | | "Emergency medical condition" means a medical condition | 15 | | manifesting itself by acute symptoms of sufficient severity | 16 | | (including severe pain) such that a prudent layperson, who |
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| 1 | | possesses an average knowledge of health and medicine, could | 2 | | reasonably expect the absence of immediate medical attention to | 3 | | result in: | 4 | | (1) placing the health of the individual (or, with
| 5 | | respect to a pregnant woman, the health of the woman or her | 6 | | unborn child) in serious jeopardy; | 7 | | (2) serious impairment to bodily functions; or | 8 | | (3) serious dysfunction of any bodily organ or part.
| 9 | | "Emergency services" means, with respect to an enrollee of | 10 | | a health care plan, transportation services, including, but not | 11 | | limited to, ambulance services, and covered inpatient and | 12 | | outpatient hospital services furnished by a provider qualified | 13 | | to furnish those services that are needed to evaluate or | 14 | | stabilize an emergency medical condition. "Emergency services" | 15 | | does not include post-stabilization medical services. | 16 | | "Enrollee" means any person and his or her dependents | 17 | | enrolled in or covered by an exclusive provider benefit plan. | 18 | | "Exclusive provider" means a provider or health care | 19 | | provider, or an organization of providers or health care | 20 | | providers, who contracts with an insurer to provide medical | 21 | | care or health care to insureds covered by a health insurance | 22 | | policy. | 23 | | "Exclusive provider benefit plan" means a benefit plan in | 24 | | which an insurer contracts with a provider to provide some | 25 | | services to an insured, not including emergency care services | 26 | | required under Section 65 of the Managed Care Reform and |
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| 1 | | Patients Right Act, provided by a health care provider who is a | 2 | | non-exclusive provider. | 3 | | "Health care provider" means a provider, institutional | 4 | | provider, or other person or organization that furnishes health | 5 | | care services and that is licensed or otherwise authorized to | 6 | | practice in this State. | 7 | | "Health care services" means any services included in the | 8 | | furnishing of medical care to any individual, or the | 9 | | hospitalization incident to the furnishing of such care, as | 10 | | well as the furnishing to any person of any and all other | 11 | | services for the purpose of preventing, alleviating, curing, or | 12 | | healing human illness or injury. | 13 | | "Health insurance policy" means a group or individual | 14 | | insurance policy, certificate, or contract providing benefits | 15 | | for medical or surgical expenses incurred as a result of an | 16 | | accident or sickness. | 17 | | "Hospital" means an institution licensed under the | 18 | | Hospital Licensing Act, an institution that meets all | 19 | | comparable conditions and requirements in effect in the state | 20 | | in which it is located, or the University of Illinois Hospital | 21 | | as defined in the University of Illinois Hospital Act. | 22 | | "Institutional provider" means a hospital, nursing home, | 23 | | or other medical or health-related service facility that | 24 | | provides care for the sick or injured or other care that may be | 25 | | covered in a health insurance policy. | 26 | | "Insurer" means an insurance company or a health service |
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| 1 | | corporation authorized in this State to issue policies or | 2 | | subscriber contracts that reimburse for expense of health care | 3 | | services. | 4 | | "Post-stabilization medical services" means health care | 5 | | services provided to an enrollee that are furnished in a | 6 | | licensed hospital by a provider that is qualified to furnish | 7 | | such services, and determined to be medically necessary and | 8 | | directly related to the emergency medical condition following | 9 | | stabilization. | 10 | | "Preauthorization" means a determination by an insurer | 11 | | that medical care or health care services proposed to be | 12 | | provided to a patient are medically necessary and appropriate. | 13 | | "Provider" means an individual or entity duly licensed or | 14 | | legally authorized to provide health care services. | 15 | | "Service area" means a geographic area or areas specified | 16 | | in an exclusive provider benefit contract in which a network of | 17 | | exclusive providers is offered and available. | 18 | | "Stabilization" means, with respect to an emergency | 19 | | medical condition, to provide such medical treatment of the | 20 | | condition as may be necessary to ensure, within reasonable | 21 | | medical probability, that no material deterioration of the | 22 | | condition is likely to result.
| 23 | | Section 10. Exclusive provider benefit plans permitted. An | 24 | | exclusive provider benefit plan that meets the requirements of | 25 | | this Act shall be permitted. To the extent of any conflict |
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| 1 | | between this Section and any other statutory provision, this | 2 | | Section prevails over the conflicting provision. The Director | 3 | | of Insurance may adopt rules necessary to implement the | 4 | | Department's responsibilities under this Act. | 5 | | Section 15. Applicability of this Act. | 6 | | (a) Except as otherwise specifically provided by this | 7 | | Section, this Section applies to each individual or group | 8 | | exclusive provider benefit plan in which an insurer provides, | 9 | | through the insurer's health insurance policy, for the payment | 10 | | of coverage only for the use of an exclusive provider network, | 11 | | other than the use of a non-exclusive provider for emergency | 12 | | care services.
| 13 | | (b) Unless otherwise specified, an exclusive provider | 14 | | benefit plan is subject to this Section. | 15 | | (c) This Act does not apply to: | 16 | | (1) the Children's Health Insurance Program under the | 17 | | Children's Health Insurance Program Act; | 18 | | (2) a Medicaid managed care program under Article V of | 19 | | the Illinois Public Aid Code; or | 20 | | (3) an HMO under Article I of the Health Maintenance | 21 | | Organization Act. | 22 | | (d) An insurer duly licensed under the laws of this State | 23 | | may offer exclusive provider benefit plans to individuals and | 24 | | group health plans in conformity with the terms set forth in | 25 | | this Section. An insurer shall not be required to be licensed |
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| 1 | | as an HMO under the Health Maintenance Organization Act in | 2 | | order to offer exclusive provider benefit plans under this | 3 | | Section. | 4 | | Section 20. Applicability of Health Carrier External | 5 | | Review Act. The Health Carrier External Review Act shall apply | 6 | | to an exclusive provider benefit plan, except to the extent | 7 | | that the Director determines the provision to be inconsistent | 8 | | with the function and purpose of an exclusive provider benefit | 9 | | plan. | 10 | | Section 25. Construction of Act.
| 11 | | (a) This Act may not be construed to limit the level of | 12 | | reimbursement or the level of coverage, including deductibles, | 13 | | copayments, coinsurance, or other cost-sharing provisions, | 14 | | that are applicable to exclusive providers. | 15 | | (b) Except as specifically provided for in this Act, this | 16 | | Act may not be construed to require an exclusive provider | 17 | | benefit plan to compensate a non-exclusive provider for | 18 | | services provided to an insured. | 19 | | Section 30. Provision of information. | 20 | | (a) An exclusive provider benefit plan shall provide | 21 | | annually to enrollees and prospective enrollees, upon request, | 22 | | a complete list of exclusive providers in the exclusive | 23 | | provider benefit plan service area and a description of the |
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| 1 | | following terms of coverage: | 2 | | (1) the service area; | 3 | | (2) the covered benefits and services with all | 4 | | exclusions, exceptions, and limitations; | 5 | | (3) the pre-certification and other utilization | 6 | | review, if applicable, procedures and requirements; | 7 | | (4) a description of any limitation on access to | 8 | | specialists, and the plan's standing referral policy; | 9 | | (5) the emergency coverage and benefits, including any | 10 | | restrictions on emergency care services; | 11 | | (6) the out-of-area coverage and benefits, if any; | 12 | | (7) the enrollee's financial responsibility for | 13 | | copayments, deductibles, premiums, and any other | 14 | | out-of-pocket expenses; | 15 | | (8) the provisions for continuity of treatment in the | 16 | | event an exclusive provider's participation terminates | 17 | | during the course of an enrollee's treatment by that | 18 | | exclusive provider; | 19 | | (9) the appeals process, forms, and time frames for | 20 | | health care services appeals, complaints, and external | 21 | | independent reviews, administrative complaints, and | 22 | | utilization review complaints, if applicable, including a | 23 | | phone number to call to receive more information from the | 24 | | exclusive provider benefits plan concerning the appeals | 25 | | process; and | 26 | | (10) a statement of all basic health care services and |
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| 1 | | all specific benefits and services mandated to be provided | 2 | | to enrollees by any State law or administrative rule. | 3 | | In the event of an inconsistency between any separate | 4 | | written disclosure statement and the enrollee contract or | 5 | | certificate, the terms of the enrollee contract or certificate | 6 | | shall control. | 7 | | (b) Upon written request, an exclusive provider benefit | 8 | | plan shall provide to enrollees a description of the financial | 9 | | relationships between the exclusive provider benefit plan and | 10 | | any health care provider and, if requested, the percentage of | 11 | | copayments, deductibles, and total premiums spent on | 12 | | healthcare related expenses and the percentage of copayments, | 13 | | deductibles, and total premiums spent on other expenses, | 14 | | including administrative expenses, except that no exclusive | 15 | | provider benefit plan shall be required to disclose specific | 16 | | provider reimbursement. | 17 | | (c) An exclusive provider shall provide all of the | 18 | | following, where applicable, to enrollees upon request: | 19 | | (1) Information related to the exclusive provider's | 20 | | educational background, experience, training, specialty, | 21 | | and board certification, if applicable. | 22 | | (2) The names of licensed facilities on the provider | 23 | | panel where the exclusive provider presently has | 24 | | privileges for the treatment, illness, or procedure that is | 25 | | the subject of the request. | 26 | | (3) Information regarding the exclusive provider's |
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| 1 | | participation in continuing education programs and | 2 | | compliance with any licensure, certification, or | 3 | | registration requirements, if applicable. | 4 | | (d) An exclusive provider benefit plan shall provide the | 5 | | information required to be disclosed under this Act upon | 6 | | enrollment and annually thereafter in a legible and | 7 | | understandable format. The Department of Insurance shall adopt | 8 | | rules to establish the format based, to the extent practical, | 9 | | on the standards developed for supplemental insurance coverage | 10 | | under Title XVIII of the federal Social Security Act as a | 11 | | guide, so that a person can compare the attributes of the | 12 | | various health care plans. | 13 | | (e) An identification card or similar document issued by an | 14 | | insurer to an insured in an exclusive provider benefit plan | 15 | | must display: | 16 | | (1) a toll-free number that a physician or health care | 17 | | provider may use to obtain the date on which the insured | 18 | | became insured under the plan; and | 19 | | (2) the acronym "EPO" or the phrase "Exclusive Provider | 20 | | Organization" on the card in a location of the insurer's | 21 | | choice. | 22 | | (f) The written disclosure requirements of this Section may | 23 | | be met by disclosure to one enrollee in a household. | 24 | | Section 35. Availability of exclusive providers.
| 25 | | (a) An insurer offering an exclusive provider benefit plan |
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| 1 | | shall ensure that the exclusive provider benefits are | 2 | | reasonably available to all insureds within a designated | 3 | | service area. | 4 | | (b) If services are not available through an exclusive | 5 | | provider within a designated service area under an exclusive | 6 | | provider benefit plan, an insurer shall reimburse a physician | 7 | | or health care provider who is a non-exclusive provider at the | 8 | | same percentage level of benefit as an exclusive provider would | 9 | | have been reimbursed had the insured been treated by an | 10 | | exclusive provider. | 11 | | Section 40. Notice of nonrenewal or termination. An | 12 | | exclusive provider benefit plan must give at least 60 days | 13 | | notice of nonrenewal or termination of an exclusive provider to | 14 | | the exclusive provider and to the enrollees served by the | 15 | | exclusive provider. The notice shall include a name and address | 16 | | to which an enrollee or exclusive provider may direct comments | 17 | | and concerns regarding the nonrenewal or termination. | 18 | | Immediate written notice may be provided without 60 days notice | 19 | | when a health care provider's license has been disciplined by a | 20 | | state licensing board. | 21 | | Section 45. Transition of service. | 22 | | (a) An exclusive provider benefit plan shall provide for | 23 | | continuity of care for its enrollees as follows: | 24 | | (1) If an enrollee's physician leaves the exclusive |
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| 1 | | provider benefit plan's network of health care providers | 2 | | for reasons other than termination of a contract in | 3 | | situations involving imminent harm to a patient or a final | 4 | | disciplinary action by a state licensing board and the | 5 | | physician remains within the exclusive provider benefit | 6 | | plan's service area, the exclusive provider benefit plan | 7 | | shall permit the enrollee to continue an ongoing course of | 8 | | treatment with that physician during a transitional | 9 | | period: | 10 | | (A) of 90 days after the date of the notice of the | 11 | | physician's termination from the health care plan to | 12 | | the enrollee of the physician's disaffiliation from | 13 | | the health care plan if the enrollee has an ongoing | 14 | | course of treatment; or | 15 | | (B) that includes the provision of post-partum | 16 | | care directly related to the delivery, if the enrollee | 17 | | has entered the third trimester of pregnancy at the | 18 | | time of the physician's disaffiliation. | 19 | | (2) Notwithstanding the provisions in paragraph (1) of | 20 | | this subsection (a), such care shall be authorized by the | 21 | | exclusive provider benefit plan during the transitional | 22 | | period only if the physician agrees: | 23 | | (A) to continue to accept reimbursement from the | 24 | | exclusive provider benefit plan at the rates | 25 | | applicable prior to the start of the transitional | 26 | | period; |
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| 1 | | (B) to adhere to the exclusive provider benefit | 2 | | plan's quality assurance requirements and to provide | 3 | | to the exclusive provider benefit plan necessary | 4 | | medical information related to such care; and | 5 | | (C) to otherwise adhere to the exclusive provider | 6 | | benefit plan's policies and procedures, including, but | 7 | | not limited to, procedures regarding referrals and | 8 | | obtaining preauthorizations for treatment. | 9 | | (b) An exclusive provider benefit plan shall provide for | 10 | | continuity of care for new enrollees as follows: | 11 | | (1) If a new enrollee whose physician is not a member | 12 | | of the exclusive provider benefit plan's provider network, | 13 | | but is within the exclusive provider benefit plan's service | 14 | | area, enrolls in the exclusive provider benefit plan, the | 15 | | exclusive provider benefit plan shall permit the enrollee | 16 | | to continue an ongoing course of treatment with the | 17 | | enrollee's current physician during a transitional period: | 18 | | (A) of 90 days after the effective date of | 19 | | enrollment if the enrollee has an ongoing course of | 20 | | treatment; or | 21 | | (B) that includes the provision of post-partum | 22 | | care directly related to the delivery, if the enrollee | 23 | | has entered the third trimester of pregnancy at the | 24 | | effective date of enrollment. | 25 | | (2) If an enrollee elects to continue to receive care | 26 | | from such physician pursuant to paragraph (1) of this |
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| 1 | | subsection (a), such care shall be authorized by the | 2 | | exclusive provider benefit plan for the transitional | 3 | | period only if the physician agrees: | 4 | | (A) to accept reimbursement from the exclusive | 5 | | provider benefit plan at rates established by the | 6 | | exclusive provider benefit plan; such rates shall be | 7 | | the level of reimbursement applicable to similar | 8 | | physicians within the exclusive provider benefit plan | 9 | | for such services; | 10 | | (B) to adhere to the exclusive provider benefit | 11 | | plan's quality assurance requirements and to provide | 12 | | to the exclusive provider benefit plan necessary | 13 | | medical information related to such care; and | 14 | | (C) to otherwise adhere to the exclusive provider | 15 | | benefit plan's policies and procedures, including, but | 16 | | not limited to, procedures regarding referrals and | 17 | | obtaining preauthorization for treatment. | 18 | | (c) In no event shall this Section be construed to require | 19 | | an exclusive provider benefit plan to provide coverage for | 20 | | benefits not otherwise covered or to diminish or impair | 21 | | preexisting condition limitations contained in the enrollee's | 22 | | contract. | 23 | | Section 50. Prohibitions.
| 24 | | (a) No exclusive provider benefit plan or its | 25 | | subcontractors may prohibit or discourage health care |
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| 1 | | providers by contract or policy from discussing any health care | 2 | | services and health care providers, utilization review, if | 3 | | applicable, and quality assurance policies, terms, and | 4 | | conditions of plans, and plan policy with enrollees, | 5 | | prospective enrollees, providers, or the public. | 6 | | (b) No exclusive provider benefit plan by contract, written | 7 | | policy, or procedure may permit or allow an individual or | 8 | | entity to dispense a different drug in place of the drug or | 9 | | brand of drug ordered or prescribed without the express | 10 | | permission of the person ordering or prescribing the drug, | 11 | | except as provided under Section 3.14 of the Illinois Food, | 12 | | Drug and Cosmetic Act. | 13 | | Section 55. Exclusive provider benefit plans; access to | 14 | | specialists.
| 15 | | (a) When the type of specialist physician or other health | 16 | | care provider needed to provide care for a specific condition | 17 | | is not represented in the exclusive provider benefit plan's | 18 | | network, the exclusive provider benefit plan shall allow for | 19 | | the enrollee to have access to a non-exclusive provider within | 20 | | a reasonable distance and travel time at no additional cost | 21 | | beyond what the enrollee would otherwise pay for services | 22 | | received within the network if it is determined by a licensed | 23 | | clinical peer that the service or treatment of the specific | 24 | | condition is medically necessary and such services or | 25 | | treatments are not available through the exclusive provider |
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| 1 | | benefit plan network. Coverage for all services performed in | 2 | | accordance with this Section shall be at the same benefit level | 3 | | as if the service or treatment had been rendered by an | 4 | | exclusive provider. | 5 | | (b) If an exclusive provider benefit plan denies an | 6 | | enrollee's request for a specialist physician or other health | 7 | | care provider that is not represented in the exclusive provider | 8 | | benefit plan's network, an enrollee may appeal the decision | 9 | | through the exclusive provider benefit plan's external | 10 | | independent review process as provided by the Health Carrier | 11 | | External Review Act. | 12 | | Section 60. Health care services appeals, complaints, and | 13 | | external independent reviews.
| 14 | | (a) An exclusive provider benefit plan shall establish and | 15 | | maintain an appeals procedure as outlined in this Act. | 16 | | Compliance with this Act's appeals procedures shall satisfy an | 17 | | exclusive provider benefit plan's obligation to provide appeal | 18 | | procedures under any other State law or rules. | 19 | | (b) When an appeal concerns a decision or action by an | 20 | | exclusive provider benefit plan, its employees, or its | 21 | | subcontractors that relates to (i) health care services, | 22 | | including, but not limited to, procedures or treatments, for an | 23 | | enrollee with an ongoing course of treatment ordered by a | 24 | | health care provider, the denial of which could significantly | 25 | | increase the risk to an enrollee's health or (ii) a treatment |
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| 1 | | referral, service, procedure, or other health care service, the | 2 | | denial of which could significantly increase the risk to an | 3 | | enrollee's health, the exclusive provider benefit plan must | 4 | | allow for the filing of an appeal either orally or in writing. | 5 | | Upon submission of the appeal, an exclusive provider benefit | 6 | | plan must notify the party filing the appeal as soon as | 7 | | possible, but in no event more than 24 hours after the | 8 | | submission of the appeal, of all information that the exclusive | 9 | | provider benefit plan requires to evaluate the appeal. The | 10 | | exclusive provider benefit plan shall render a decision on the | 11 | | appeal within 24 hours after receipt of the required | 12 | | information. The exclusive provider benefit plan shall notify | 13 | | the party filing the appeal and the enrollee and any health | 14 | | care provider who recommended the health care service involved | 15 | | in the appeal of its decision orally, followed up by a written | 16 | | notice of the determination. | 17 | | (c) For all appeals related to health care services, | 18 | | including, but not limited to, procedures or treatments for an | 19 | | enrollee, not covered by subsection (b) of this Section, the | 20 | | exclusive provider benefit plan shall establish a procedure for | 21 | | the filing of such appeals. Upon submission of an appeal under | 22 | | this subsection (c), an exclusive provider benefit plan must | 23 | | notify the party filing an appeal, within 3 business days after | 24 | | the submission, of all information that the plan requires to | 25 | | evaluate the appeal. The exclusive provider benefit plan shall | 26 | | render a decision on the appeal within 15 business days after |
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| 1 | | receipt of the required information. The health care plan shall | 2 | | notify the party filing the appeal, the enrollee, and any | 3 | | health care provider who recommended the health care service | 4 | | involved in the appeal orally of its decision, followed up by a | 5 | | written notice of the determination. | 6 | | (d) An appeal under subsections (b) or (c) of this Section | 7 | | may be filed by the enrollee, the enrollee's designee or | 8 | | guardian, or the enrollee's health care provider. An exclusive | 9 | | provider benefit plan shall designate a clinical peer to review | 10 | | appeals, because these appeals pertain to medical or clinical | 11 | | matters and such an appeal must be reviewed by an appropriate | 12 | | health care professional. No one reviewing an appeal may have | 13 | | had any involvement in the initial determination that is the | 14 | | subject of the appeal. The written notice of determination | 15 | | required under subsections (b) and (c) shall include (i) clear | 16 | | and detailed reasons for the determination, (ii) the medical or | 17 | | clinical criteria for the determination, which shall be based | 18 | | upon sound clinical evidence and reviewed on a periodic basis, | 19 | | and (iii) in the case of an adverse determination, the | 20 | | procedures for requesting an external independent review as | 21 | | provided by the Health Carrier External Review Act. | 22 | | (e) If an appeal filed under subsections (b) or (c) is | 23 | | denied for a reason, including, but not limited to, the | 24 | | service, procedure, or treatment is not viewed as medically | 25 | | necessary, denial of specific tests or procedures, denial of | 26 | | referral to specialist physicians or denial of hospitalization |
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| 1 | | requests or length of stay requests, any involved party may | 2 | | request an external independent review as provided by the | 3 | | Health Carrier External Review Act. | 4 | | (f) Future contractual or employment action by the | 5 | | exclusive provider benefit plan regarding the patient's | 6 | | physician or other health care provider shall not be based | 7 | | solely on the physician's or other health care provider's | 8 | | participation in health care services appeals, complaints, or | 9 | | external independent reviews under the Health Carrier External | 10 | | Review Act. | 11 | | (g) Nothing in this Section shall be construed to require | 12 | | an exclusive provider benefit plan to pay for a health care | 13 | | service not covered under the enrollee's certificate of | 14 | | coverage or policy. | 15 | | Section 65. Emergency services prior to stabilization.
| 16 | | (a) An exclusive provider benefit plan that provides or | 17 | | that is required by law to provide coverage for emergency | 18 | | services shall provide coverage such that payment under this | 19 | | coverage is not dependent upon whether the services are | 20 | | performed by a plan or non-plan health care provider and | 21 | | without regard to prior authorization. This coverage shall be | 22 | | at the same benefit level as if the services or treatment had | 23 | | been rendered by the health care plan physician licensed to | 24 | | practice medicine in all its branches or health care provider. | 25 | | (b) Prior authorization or approval by the plan shall not |
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| 1 | | be required for emergency services. | 2 | | (c) Coverage and payment shall only be retrospectively | 3 | | denied under the following circumstances: | 4 | | (1) upon reasonable determination that the emergency | 5 | | services claimed were never performed; | 6 | | (2) upon timely determination that the emergency | 7 | | evaluation and treatment were rendered to an enrollee who | 8 | | sought emergency services and whose circumstance did not | 9 | | meet the definition of emergency medical condition; | 10 | | (3) upon determination that the patient receiving such | 11 | | services was not an enrollee of the health care plan; or | 12 | | (4) upon material misrepresentation by the enrollee or | 13 | | health care provider. | 14 | | For the purposes of this subsection (c), "material" means a | 15 | | fact or situation that is not merely technical in nature and | 16 | | results or could result in a substantial change in the | 17 | | situation. | 18 | | (d) When an enrollee presents to a hospital seeking | 19 | | emergency services, the determination as to whether the need | 20 | | for those services exists shall be made for purposes of | 21 | | treatment by a physician licensed to practice medicine in all | 22 | | its branches or, to the extent permitted by applicable law, by | 23 | | other appropriately licensed personnel under the supervision | 24 | | of or in collaboration with a physician licensed to practice | 25 | | medicine in all its branches. The physician or other | 26 | | appropriate personnel shall indicate in the patient's chart the |
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| 1 | | results of the emergency medical screening examination. | 2 | | (e) The appropriate use of the 9-1-1 emergency telephone | 3 | | system or its local equivalent shall not be discouraged or | 4 | | penalized by the exclusive provider benefit plan when an | 5 | | emergency medical condition exists. This provision shall not | 6 | | imply that the use of the 9-1-1 emergency telephone system or | 7 | | its local equivalent is a factor in determining the existence | 8 | | of an emergency medical condition. | 9 | | (f) The medical director's or his or her designee's | 10 | | determination of whether the enrollee meets the standard of an | 11 | | emergency medical condition shall be based solely upon the | 12 | | presenting symptoms documented in the medical record at the | 13 | | time care was sought. Only a clinical peer may make an adverse | 14 | | determination. | 15 | | (g) Nothing in this Section shall prohibit the imposition | 16 | | of deductibles, copayments, and co-insurance. | 17 | | Section 70. Post-stabilization medical services.
| 18 | | (a) If prior authorization for covered post-stabilization | 19 | | services is required by the exclusive provider benefit plan, | 20 | | the plan shall provide access 24 hours a day, 7 days a week to | 21 | | persons designated by the plan to make such determinations, | 22 | | provided that any determination made under this Section must be | 23 | | made by a health care professional. | 24 | | (b) The treating physician licensed to practice medicine in | 25 | | all its branches or health care provider shall contact the |
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| 1 | | exclusive provider benefit plan or delegated health care | 2 | | provider as designated on the enrollee's health insurance card | 3 | | to obtain authorization, denial, or arrangements for an | 4 | | alternate plan of treatment or transfer of the enrollee. | 5 | | (c) The treating physician licensed to practice medicine in | 6 | | all its branches or health care provider shall document in the | 7 | | enrollee's medical record the enrollee's presenting symptoms; | 8 | | emergency medical condition; and time, phone number dialed, and | 9 | | result of the communication for request for authorization of | 10 | | post-stabilization medical services. The exclusive provider | 11 | | benefit plan shall provide reimbursement for covered | 12 | | post-stabilization medical services if: | 13 | | (1) authorization to render them is received from the | 14 | | exclusive provider benefit plan or its delegated health | 15 | | care provider; or | 16 | | (2) after 2 documented good faith efforts, the treating | 17 | | health care provider has attempted to contact the | 18 | | enrollee's exclusive provider benefit plan or its | 19 | | delegated health care provider, as designated on the | 20 | | enrollee's health insurance card, for prior authorization | 21 | | of post-stabilization medical services and neither the | 22 | | plan nor designated persons were accessible or the | 23 | | authorization was not denied within 60 minutes of the | 24 | | request. | 25 | | For the purposes of this subsection (c), "2 documented good | 26 | | faith efforts" means the health care provider has called the |
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| 1 | | telephone number on the enrollee's health insurance card or | 2 | | other available number either 2 times or one time and an | 3 | | additional call to any referral number provided. | 4 | | (d) After rendering any post-stabilization medical | 5 | | services, the treating physician licensed to practice medicine | 6 | | in all its branches or health care provider shall continue to | 7 | | make every reasonable effort to contact the exclusive provider | 8 | | benefit plan or its delegated health care provider regarding | 9 | | authorization, denial, or arrangements for an alternate plan of | 10 | | treatment or transfer of the enrollee until the treating health | 11 | | care provider receives instructions from the exclusive | 12 | | provider benefit plan or delegated health care provider for | 13 | | continued care or the care is transferred to another health | 14 | | care provider or the patient is discharged. | 15 | | (e) Payment for covered post-stabilization services may be | 16 | | denied: | 17 | | (1) if the treating health care provider does not meet | 18 | | the conditions outlined in subsection (c) of this Section; | 19 | | (2) upon determination that the post-stabilization | 20 | | services claimed were not performed; | 21 | | (3) upon timely determination that the | 22 | | post-stabilization services rendered were contrary to the | 23 | | instructions of the exclusive provider benefit plan or its | 24 | | delegated health care provider if contact was made between | 25 | | those parties prior to the service being rendered; | 26 | | (4) upon determination that the patient receiving such |
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| 1 | | services was not an enrollee of the exclusive provider | 2 | | benefit plan; or | 3 | | (5) upon material misrepresentation by the enrollee or | 4 | | health care provider. | 5 | | For the purposes of this subsection (e), "material" means a | 6 | | fact or situation that is not merely technical in nature and | 7 | | results or could result in a substantial change in the | 8 | | situation. | 9 | | (f) Nothing in this Section prohibits an exclusive provider | 10 | | benefit plan from delegating tasks associated with the | 11 | | responsibilities enumerated in this Section to the exclusive | 12 | | provider benefit plan's contracted health care providers or | 13 | | another entity. Only a clinical peer may make an adverse | 14 | | determination. However, the ultimate responsibility for | 15 | | coverage and payment decisions may not be delegated. | 16 | | (g) Coverage and payment for post-stabilization medical | 17 | | services for which prior authorization or deemed approval is | 18 | | received shall not be retrospectively denied. | 19 | | (h) Nothing in this Section shall prohibit the imposition | 20 | | of deductibles, copayments, and co-insurance. | 21 | | Section 75. Quality assessment program.
| 22 | | (a) An exclusive provider benefit plan shall develop and | 23 | | implement a quality assessment and improvement strategy | 24 | | designed to identify and evaluate accessibility, continuity, | 25 | | and quality of care. The exclusive provider benefit plan shall |
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| 1 | | have: | 2 | | (1) an ongoing, written, internal quality assessment | 3 | | program; | 4 | | (2) specific written guidelines for monitoring and | 5 | | evaluating the quality and appropriateness of care and | 6 | | services provided to enrollees requiring the exclusive | 7 | | provider benefit plan to assess: | 8 | | (A) the accessibility to health care providers; | 9 | | (B) appropriateness of utilization; | 10 | | (C) concerns identified by the exclusive provider | 11 | | benefit plan's medical or administrative staff and | 12 | | enrollees; and | 13 | | (D) other aspects of care and service directly | 14 | | related to the improvement of quality of care; | 15 | | (3) a procedure for remedial action to correct quality | 16 | | problems that have been verified in accordance with the | 17 | | written plan's methodology and criteria, including written | 18 | | procedures for taking appropriate corrective action; and | 19 | | (4) follow-up measures implemented to evaluate the | 20 | | effectiveness of the action plan. | 21 | | (b) The exclusive provider benefit plan shall establish a | 22 | | committee that oversees the quality assessment and improvement | 23 | | strategy that includes physician and enrollee participation. | 24 | | (c) Reports on quality assessment and improvement | 25 | | activities shall be made to the governing body of the exclusive | 26 | | provider benefit plan not less than quarterly. |
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| 1 | | (d) The exclusive provider benefit plan shall make | 2 | | available its written description of the quality assessment | 3 | | program to the Department of Public Health. | 4 | | (e) With the exception of subsection (d), the Department of | 5 | | Public Health shall accept evidence of accreditation with | 6 | | regard to the health care network quality management and | 7 | | performance improvement standards of: | 8 | | (1) the National Commission on Quality Assurance | 9 | | (NCQA); | 10 | | (2) the American Accreditation Healthcare Commission | 11 | | (URAC); | 12 | | (3) the Joint Commission on Accreditation of | 13 | | Healthcare Organizations (JCAHO); or | 14 | | (4) any other entity that the Director of Public Health | 15 | | deems has substantially similar or more stringent | 16 | | standards than provided for in this Section. | 17 | | (f) If the Department of Public Health determines that an | 18 | | exclusive provider benefit plan is not in compliance with the | 19 | | terms of this Section, it shall certify the finding to the | 20 | | Department of Insurance. The Department of Insurance may | 21 | | subject the exclusive provider benefit plan to penalties, as | 22 | | provided in this Act, for such non-compliance. | 23 | | Section 80. Utilization review. If an exclusive provider | 24 | | benefit plan conducts a utilization review program in this | 25 | | State, then the exclusive provider benefit plan shall do so in |
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| 1 | | accordance with Section 85 of the Managed Care Reform and | 2 | | Patient Rights Act. | 3 | | Section 85. Examinations and fees. The Director may examine | 4 | | an insurer to determine the quality and adequacy of a network | 5 | | used by an exclusive provider benefit plan offered by the | 6 | | insurer under this Act. An insurer is subject to a qualifying | 7 | | examination of the insurer's exclusive provider benefit plans | 8 | | and subsequent quality of care examinations by the Director at | 9 | | least once every 5 years. Documentation provided to the | 10 | | Director during an examination conducted under this Section is | 11 | | confidential and is not subject to disclosure as public | 12 | | information under the Freedom of Information Act. | 13 | | Section 900. The Freedom of Information Act is amended by | 14 | | changing Section 7.5 as follows: | 15 | | (5 ILCS 140/7.5) | 16 | | Sec. 7.5. Statutory Exemptions. To the extent provided for | 17 | | by the statutes referenced below, the following shall be exempt | 18 | | from inspection and copying: | 19 | | (a) All information determined to be confidential under | 20 | | Section 4002 of the Technology Advancement and Development Act. | 21 | | (b) Library circulation and order records identifying | 22 | | library users with specific materials under the Library Records | 23 | | Confidentiality Act. |
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| 1 | | (c) Applications, related documents, and medical records | 2 | | received by the Experimental Organ Transplantation Procedures | 3 | | Board and any and all documents or other records prepared by | 4 | | the Experimental Organ Transplantation Procedures Board or its | 5 | | staff relating to applications it has received. | 6 | | (d) Information and records held by the Department of | 7 | | Public Health and its authorized representatives relating to | 8 | | known or suspected cases of sexually transmissible disease or | 9 | | any information the disclosure of which is restricted under the | 10 | | Illinois Sexually Transmissible Disease Control Act. | 11 | | (e) Information the disclosure of which is exempted under | 12 | | Section 30 of the Radon Industry Licensing Act. | 13 | | (f) Firm performance evaluations under Section 55 of the | 14 | | Architectural, Engineering, and Land Surveying Qualifications | 15 | | Based Selection Act. | 16 | | (g) Information the disclosure of which is restricted and | 17 | | exempted under Section 50 of the Illinois Prepaid Tuition Act. | 18 | | (h) Information the disclosure of which is exempted under | 19 | | the State Officials and Employees Ethics Act, and records of | 20 | | any lawfully created State or local inspector general's office | 21 | | that would be exempt if created or obtained by an Executive | 22 | | Inspector General's office under that Act. | 23 | | (i) Information contained in a local emergency energy plan | 24 | | submitted to a municipality in accordance with a local | 25 | | emergency energy plan ordinance that is adopted under Section | 26 | | 11-21.5-5 of the Illinois Municipal Code. |
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| 1 | | (j) Information and data concerning the distribution of | 2 | | surcharge moneys collected and remitted by wireless carriers | 3 | | under the Wireless Emergency Telephone Safety Act. | 4 | | (k) Law enforcement officer identification information or | 5 | | driver identification information compiled by a law | 6 | | enforcement agency or the Department of Transportation under | 7 | | Section 11-212 of the Illinois Vehicle Code. | 8 | | (l) Records and information provided to a residential | 9 | | health care facility resident sexual assault and death review | 10 | | team or the Executive Council under the Abuse Prevention Review | 11 | | Team Act. | 12 | | (m) Information provided to the predatory lending database | 13 | | created pursuant to Article 3 of the Residential Real Property | 14 | | Disclosure Act, except to the extent authorized under that | 15 | | Article. | 16 | | (n) Defense budgets and petitions for certification of | 17 | | compensation and expenses for court appointed trial counsel as | 18 | | provided under Sections 10 and 15 of the Capital Crimes | 19 | | Litigation Act. This subsection (n) shall apply until the | 20 | | conclusion of the trial of the case, even if the prosecution | 21 | | chooses not to pursue the death penalty prior to trial or | 22 | | sentencing. | 23 | | (o) Information that is prohibited from being disclosed | 24 | | under Section 4 of the Illinois Health and Hazardous Substances | 25 | | Registry Act. | 26 | | (p) Security portions of system safety program plans, |
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| 1 | | investigation reports, surveys, schedules, lists, data, or | 2 | | information compiled, collected, or prepared by or for the | 3 | | Regional Transportation Authority under Section 2.11 of the | 4 | | Regional Transportation Authority Act or the St. Clair County | 5 | | Transit District under the Bi-State Transit Safety Act. | 6 | | (q) Information prohibited from being disclosed by the | 7 | | Personnel Records Review Act. | 8 | | (r) Information prohibited from being disclosed by the | 9 | | Illinois School Student Records Act. | 10 | | (s) Information the disclosure of which is restricted under | 11 | | Section 5-108 of the Public Utilities Act.
| 12 | | (t) All identified or deidentified health information in | 13 | | the form of health data or medical records contained in, stored | 14 | | in, submitted to, transferred by, or released from the Illinois | 15 | | Health Information Exchange, and identified or deidentified | 16 | | health information in the form of health data and medical | 17 | | records of the Illinois Health Information Exchange in the | 18 | | possession of the Illinois Health Information Exchange | 19 | | Authority due to its administration of the Illinois Health | 20 | | Information Exchange. The terms "identified" and | 21 | | "deidentified" shall be given the same meaning as in the Health | 22 | | Insurance Accountability and Portability Act of 1996, Public | 23 | | Law 104-191, or any subsequent amendments thereto, and any | 24 | | regulations promulgated thereunder. | 25 | | (u) Records and information provided to an independent team | 26 | | of experts under Brian's Law. |
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| 1 | | (v) Names and information of people who have applied for or | 2 | | received Firearm Owner's Identification Cards under the | 3 | | Firearm Owners Identification Card Act. | 4 | | (w) Personally identifiable information which is exempted | 5 | | from disclosure under subsection (g) of Section 19.1 of the | 6 | | Toll Highway Act. | 7 | | (x) Information which is exempted from disclosure under | 8 | | Section 5-1014.3 of the Counties Code or Section 8-11-21 of the | 9 | | Illinois Municipal Code. | 10 | | (y) All identified or deidentified health information in | 11 | | the form of health data or medical records in possession of the | 12 | | Department of Insurance due to the Department's administration | 13 | | of the Exclusive Provider Benefit Plan Act. | 14 | | (Source: P.A. 96-542, eff. 1-1-10; 96-1235, eff. 1-1-11; | 15 | | 96-1331, eff. 7-27-10; 97-80, eff. 7-5-11; 97-333, eff. | 16 | | 8-12-11; 97-342, eff. 8-12-11; 97-813, eff. 7-13-12; 97-976, | 17 | | eff. 1-1-13.)
| 18 | | Section 999. Effective date. This Act takes effect upon | 19 | | becoming law.".
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