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90_SB0320ham002 LRB9001689SMdvam03 1 AMENDMENT TO SENATE BILL 320 2 AMENDMENT NO. . Amend Senate Bill 320 by replacing 3 the title with the following: 4 "AN ACT to amend the Illinois Public Aid Code by changing 5 Sections 5-16.3 and 12-13.1, and by adding Sections 5-16.8 6 and 5-16.10."; and 7 by replacing everything after the enacting clause with the 8 following: 9 "Section 5. The Illinois Public Aid Code is amended by 10 changing Sections 5-16.3 and 12-13.1, and by adding Sections 11 5-16.8 and 5-16.10 as follows: 12 (305 ILCS 5/5-16.3) 13 (Text of Section before amendment by P.A. 89-507) 14 Sec. 5-16.3. System for integrated health care services. 15 (a) It shall be the public policy of the State to adopt, 16 to the extent practicable, a health care program that 17 encourages the integration of health care services and 18 manages the health care of program enrollees while preserving 19 reasonable choice within a competitive and cost-efficient 20 environment. In furtherance of this public policy, the 21 Illinois Department shall develop and implement an integrated -2- LRB9001689SMdvam03 1 health care program consistent with the provisions of this 2 Section. The provisions of this Section apply only to the 3 integrated health care program created under this Section. 4 Persons enrolled in the integrated health care program, as 5 determined by the Illinois Department by rule, shall be 6 afforded a choice among health care delivery systems, which 7 shall include, but are not limited to, (i) fee for service 8 care managed by a primary care physician licensed to practice 9 medicine in all its branches, (ii) managed health care 10 entities, and (iii) federally qualified health centers 11 (reimbursed according to a prospective cost-reimbursement 12 methodology) and rural health clinics (reimbursed according 13 to the Medicare methodology), where available. Persons 14 enrolled in the integrated health care program also may be 15 offered indemnity insurance plans, subject to availability. 16 For purposes of this Section, a "managed health care 17 entity" means a health maintenance organization or a managed 18 care community network as defined in this Section. A "health 19 maintenance organization" means a health maintenance 20 organization as defined in the Health Maintenance 21 Organization Act. A "managed care community network" means 22 an entity, other than a health maintenance organization, that 23 is owned, operated, or governed by providers of health care 24 services within this State and that provides or arranges 25 primary, secondary, and tertiary managed health care services 26 under contract with the Illinois Department exclusively to 27 enrollees of the integrated health care program. A managed 28 care community network may contract with the Illinois 29 Department to provide only pediatric health care services. A 30 county provider as defined in Section 15-1 of this Code may 31 contract with the Illinois Department to provide services to 32 enrollees of the integrated health care program as a managed 33 care community network without the need to establish a 34 separate entity that provides services exclusively to -3- LRB9001689SMdvam03 1 enrollees of the integrated health care program and shall be 2 deemed a managed care community network for purposes of this 3 Code only to the extent of the provision of services to those 4 enrollees in conjunction with the integrated health care 5 program. A county provider shall be entitled to contract 6 with the Illinois Department with respect to any contracting 7 region located in whole or in part within the county. A 8 county provider shall not be required to accept enrollees who 9 do not reside within the county. 10 If a managed health care entity is accredited by a 11 private national organization that performs quality assurance 12 surveys of health maintenance organizations or related 13 organizations, the Illinois Department may take the 14 accreditation into consideration when selecting managed 15 health care entities for participation in the integrated 16 health care program. The medical director of a managed 17 health care entity must be a physician licensed in the State 18 to practice medicine in all its branches. 19 Each managed care community network must demonstrate its 20 ability to bear the financial risk of serving enrollees under 21 this program. The Illinois Department shall by rule adopt 22 criteria for assessing the financial soundness of each 23 managed care community network. These rules shall consider 24 the extent to which a managed care community network is 25 comprised of providers who directly render health care and 26 are located within the community in which they seek to 27 contract rather than solely arrange or finance the delivery 28 of health care. These rules shall further consider a variety 29 of risk-bearing and management techniques, including the 30 sufficiency of quality assurance and utilization management 31 programs and whether a managed care community network has 32 sufficiently demonstrated its financial solvency and net 33 worth. The Illinois Department's criteria must be based on 34 sound actuarial, financial, and accounting principles. In -4- LRB9001689SMdvam03 1 adopting these rules, the Illinois Department shall consult 2 with the Illinois Department of Insurance. The Illinois 3 Department is responsible for monitoring compliance with 4 these rules. 5 This Section may not be implemented before the effective 6 date of these rules, the approval of any necessary federal 7 waivers, and the completion of the review of an application 8 submitted, at least 60 days before the effective date of 9 rules adopted under this Section, to the Illinois Department 10 by a managed care community network. 11 All health care delivery systems that contract with the 12 Illinois Department under the integrated health care program 13 shall clearly recognize a health care provider's right of 14 conscience under the Right of Conscience Act. In addition to 15 the provisions of that Act, no health care delivery system 16 that contracts with the Illinois Department under the 17 integrated health care program shall be required to provide, 18 arrange for, or pay for any health care or medical service, 19 procedure, or product if that health care delivery system is 20 owned, controlled, or sponsored by or affiliated with a 21 religious institution or religious organization that finds 22 that health care or medical service, procedure, or product to 23 violate its religious and moral teachings and beliefs. 24 (b) The Illinois Department may, by rule, provide for 25 different benefit packages for different categories of 26 persons enrolled in the program. Mental health services, 27 alcohol and substance abuse services, services related to 28 children with chronic or acute conditions requiring 29 longer-term treatment and follow-up, and rehabilitation care 30 provided by a free-standing rehabilitation hospital or a 31 hospital rehabilitation unit may be excluded from a benefit 32 package if the State ensures that those services are made 33 available through a separate delivery system. An exclusion 34 does not prohibit the Illinois Department from developing and -5- LRB9001689SMdvam03 1 implementing demonstration projects for categories of persons 2 or services. Benefit packages for persons eligible for 3 medical assistance under Articles V, VI, and XII shall be 4 based on the requirements of those Articles and shall be 5 consistent with the Title XIX of the Social Security Act. 6 Nothing in this Act shall be construed to apply to services 7 purchased by the Department of Children and Family Services 8 and the Department of Mental Health and Developmental 9 Disabilities under the provisions of Title 59 of the Illinois 10 Administrative Code, Part 132 ("Medicaid Community Mental 11 Health Services Program"). 12 (c) The program established by this Section may be 13 implemented by the Illinois Department in various contracting 14 areas at various times. The health care delivery systems and 15 providers available under the program may vary throughout the 16 State. For purposes of contracting with managed health care 17 entities and providers, the Illinois Department shall 18 establish contracting areas similar to the geographic areas 19 designated by the Illinois Department for contracting 20 purposes under the Illinois Competitive Access and 21 Reimbursement Equity Program (ICARE) under the authority of 22 Section 3-4 of the Illinois Health Finance Reform Act or 23 similarly-sized or smaller geographic areas established by 24 the Illinois Department by rule. A managed health care entity 25 shall be permitted to contract in any geographic areas for 26 which it has a sufficient provider network and otherwise 27 meets the contracting terms of the State. The Illinois 28 Department is not prohibited from entering into a contract 29 with a managed health care entity at any time. 30 (c-5) A managed health care entity may not engage in 31 door-to-door marketing activities or marketing activities at 32 an office of the Illinois Department or a county department 33 in order to enroll in the entity's health care delivery 34 system persons who are enrolled in the integrated health care -6- LRB9001689SMdvam03 1 program established under this Section. The Illinois 2 Department shall adopt rules defining "marketing activities" 3 prohibited by this subsection (c-5). 4 Before a managed health care entity may market its health 5 care delivery system to persons enrolled in the integrated 6 health care program established under this Section, the 7 Illinois Department must approve a marketing plan submitted 8 by the entity to the Illinois Department. The Illinois 9 Department shall adopt guidelines for approving marketing 10 plans submitted by managed health care entities under this 11 subsection. Besides prohibiting door-to-door marketing 12 activities and marketing activities at public aid offices, 13 the guidelines shall include at least the following: 14 (1) A managed health care entity may not offer or 15 provide any gift, favor, or other inducement in marketing 16 its health care delivery system to integrated health care 17 program enrollees. A managed health care entity may 18 provide health care related items that are of nominal 19 value and pre-approved by the Illinois Department to 20 prospective enrollees. A managed health care entity may 21 also provide to enrollees health care related items that 22 have been pre-approved by the Illinois Department as an 23 incentive to manage their health care appropriately. 24 (2) All persons employed or otherwise engaged by a 25 managed health care entity to market the entity's health 26 care delivery system to integrated health care program 27 enrollees or to supervise that marketing shall register 28 with the Illinois Department. 29 The Inspector General appointed under Section 12-13.1 may 30 conduct investigations to determine whether the marketing 31 practices of managed health care entities participating in 32 the integrated health care program comply with the 33 guidelines. 34 (d) A managed health care entity that contracts with the -7- LRB9001689SMdvam03 1 Illinois Department for the provision of services under the 2 program shall do all of the following, solely for purposes of 3 the integrated health care program: 4 (1) Provide that any individual physician licensed 5 to practice medicine in all its branches, any pharmacy, 6 any federally qualified health center, and any 7 podiatrist, that consistently meets the reasonable terms 8 and conditions established by the managed health care 9 entity, including but not limited to credentialing 10 standards, quality assurance program requirements, 11 utilization management requirements, financial 12 responsibility standards, contracting process 13 requirements, and provider network size and accessibility 14 requirements, must be accepted by the managed health care 15 entity for purposes of the Illinois integrated health 16 care program. Any individual who is either terminated 17 from or denied inclusion in the panel of physicians of 18 the managed health care entity shall be given, within 10 19 business days after that determination, a written 20 explanation of the reasons for his or her exclusion or 21 termination from the panel. This paragraph (1) does not 22 apply to the following: 23 (A) A managed health care entity that 24 certifies to the Illinois Department that: 25 (i) it employs on a full-time basis 125 26 or more Illinois physicians licensed to 27 practice medicine in all of its branches; and 28 (ii) it will provide medical services 29 through its employees to more than 80% of the 30 recipients enrolled with the entity in the 31 integrated health care program; or 32 (B) A domestic stock insurance company 33 licensed under clause (b) of class 1 of Section 4 of 34 the Illinois Insurance Code if (i) at least 66% of -8- LRB9001689SMdvam03 1 the stock of the insurance company is owned by a 2 professional corporation organized under the 3 Professional Service Corporation Act that has 125 or 4 more shareholders who are Illinois physicians 5 licensed to practice medicine in all of its branches 6 and (ii) the insurance company certifies to the 7 Illinois Department that at least 80% of those 8 physician shareholders will provide services to 9 recipients enrolled with the company in the 10 integrated health care program. 11 (2) Provide for reimbursement for providers for 12 emergency care, as defined by the Illinois Department by 13 rule, that must be provided to its enrollees, including 14 an emergency room screening fee, and urgent care that it 15 authorizes for its enrollees, regardless of the 16 provider's affiliation with the managed health care 17 entity. Providers shall be reimbursed for emergency care 18 at an amount equal to the Illinois Department's 19 fee-for-service rates for those medical services rendered 20 by providers not under contract with the managed health 21 care entity to enrollees of the entity. 22 (3) Provide that any provider affiliated with a 23 managed health care entity may also provide services on a 24 fee-for-service basis to Illinois Department clients not 25 enrolled in a managed health care entity. 26 (4) Provide client education services as determined 27 and approved by the Illinois Department, including but 28 not limited to (i) education regarding appropriate 29 utilization of health care services in a managed care 30 system, (ii) written disclosure of treatment policies and 31 any restrictions or limitations on health services, 32 including, but not limited to, physical services, 33 clinical laboratory tests, hospital and surgical 34 procedures, prescription drugs and biologics, and -9- LRB9001689SMdvam03 1 radiological examinations, and (iii) written notice that 2 the enrollee may receive from another provider those 3 services covered under this program that are not provided 4 by the managed health care entity. 5 (4.5) Provide orientation to the caretaker relative 6 or payee of a medical assistance unit that has an 7 enrollee as a member. The managed health care entity 8 must exercise good faith efforts to provide all caretaker 9 relatives or payees with the orientation. The managed 10 health care entity shall inform the Illinois Department 11 of the caretaker relatives or payees who have completed 12 the orientation. This paragraph applies to every 13 caretaker relative or payee in a managed health care 14 entity's system regardless of whether the caretaker 15 relative or payee has chosen the system or has been 16 assigned to the system as provided in subsection (e). 17 (5) Provide that enrollees within its system may 18 choose the site for provision of services and the panel 19 of health care providers. 20 (6) Not discriminate in its enrollment or 21 disenrollment practices among recipients of medical 22 services or program enrollees based on health status. 23 (7) Provide a quality assurance and utilization 24 review program that (i) for health maintenance 25 organizations meets the requirements of the Health 26 Maintenance Organization Act and (ii) for managed care 27 community networks meets the requirements established by 28 the Illinois Department in rules that incorporate those 29 standards set forth in the Health Maintenance 30 Organization Act. 31 (8) Issue a managed health care entity 32 identification card to each enrollee upon enrollment. 33 The card must contain all of the following: 34 (A) The enrollee's signature. -10- LRB9001689SMdvam03 1 (B) The enrollee's health plan. 2 (C) The name and telephone number of the 3 enrollee's primary care physician. 4 (D) A telephone number to be used for 5 emergency service 24 hours per day, 7 days per week. 6 The telephone number required to be maintained 7 pursuant to this subparagraph by each managed health 8 care entity shall, at minimum, be staffed by 9 medically trained personnel and be provided 10 directly, or under arrangement, at an office or 11 offices in locations maintained solely within the 12 State of Illinois. For purposes of this 13 subparagraph, "medically trained personnel" means 14licensed practical nurses orregistered nurses 15 located in the State of Illinois who are licensed 16 pursuant to the Illinois Nursing Act of 1987. 17 (8.5) The Illinois Department must include 18 performance standards in contracts with entities 19 participating in the integrated health care program to 20 require contractors to make a good faith effort to have 21 enrollees evaluated by a physician within a reasonable 22 period of time after enrollment, as determined by the 23 Illinois Department. 24 (9) Ensure that every primary care physician and 25 pharmacy in the managed health care entity meets the 26 standards established by the Illinois Department for 27 accessibility and quality of care. The Illinois 28 Department shall arrange for and oversee an evaluation of 29 the standards established under this paragraph (9) and 30 may recommend any necessary changes to these standards. 31 The Illinois Department shall submit an annual report to 32 the Governor and the General Assembly by April 1 of each 33 year regarding the effect of the standards on ensuring 34 access and quality of care to enrollees. -11- LRB9001689SMdvam03 1 (10) Provide a procedure for handling complaints 2 that (i) for health maintenance organizations meets the 3 requirements of the Health Maintenance Organization Act 4 and (ii) for managed care community networks meets the 5 requirements established by the Illinois Department in 6 rules that incorporate those standards set forth in the 7 Health Maintenance Organization Act. 8 (11) Maintain, retain, and make available to the 9 Illinois Department records, data, and information, in a 10 uniform manner determined by the Illinois Department, 11 sufficient for the Illinois Department to monitor 12 utilization, accessibility, and quality of care. 13 (12) Except for providers who are prepaid, pay all 14 approved claims for covered services that are completed 15 and submitted to the managed health care entity within 30 16 days after receipt of the claim or receipt of the 17 appropriate capitation payment or payments by the managed 18 health care entity from the State for the month in which 19 the services included on the claim were rendered, 20 whichever is later. If payment is not made or mailed to 21 the provider by the managed health care entity by the due 22 date under this subsection, an interest penalty of 1% of 23 any amount unpaid shall be added for each month or 24 fraction of a month after the due date, until final 25 payment is made. Nothing in this Section shall prohibit 26 managed health care entities and providers from mutually 27 agreeing to terms that require more timely payment. 28 (12.5) Ensure that no payment is made to a 29 physician or other provider of services for withholding 30 from an enrollee any covered services because of the cost 31 of those services. This requirement shall not be 32 construed to prevent managed health care entities from 33 offering, nor providers from accepting, full or partial 34 capitation. -12- LRB9001689SMdvam03 1 (13) Provide integration with community-based 2 programs provided by certified local health departments 3 such as Women, Infants, and Children Supplemental Food 4 Program (WIC), childhood immunization programs, health 5 education programs, case management programs, and health 6 screening programs. 7 (14) Provide that the pharmacy formulary used by a 8 managed health care entity and its contract providers be 9 no more restrictive than the Illinois Department's 10 pharmaceutical program on the effective date of this 11 amendatory Act of 1994 and as amended after that date. 12 (15) Provide integration with community-based 13 organizations, including, but not limited to, any 14 organization that has operated within a Medicaid 15 Partnership as defined by this Code or by rule of the 16 Illinois Department, that may continue to operate under a 17 contract with the Illinois Department or a managed health 18 care entity under this Section to provide case management 19 services to Medicaid clients in designated high-need 20 areas. 21 The Illinois Department may, by rule, determine 22 methodologies to limit financial liability for managed health 23 care entities resulting from payment for services to 24 enrollees provided under the Illinois Department's integrated 25 health care program. Any methodology so determined may be 26 considered or implemented by the Illinois Department through 27 a contract with a managed health care entity under this 28 integrated health care program. 29 The Illinois Department shall contract with an entity or 30 entities to provide external peer-based quality assurance 31 review for the integrated health care program. The entity 32 shall be representative of Illinois physicians licensed to 33 practice medicine in all its branches and have statewide 34 geographic representation in all specialties of medical care -13- LRB9001689SMdvam03 1 that are provided within the integrated health care program. 2 The entity may not be a third party payer and shall maintain 3 offices in locations around the State in order to provide 4 service and continuing medical education to physician 5 participants within the integrated health care program. The 6 review process shall be developed and conducted by Illinois 7 physicians licensed to practice medicine in all its branches. 8 In consultation with the entity, the Illinois Department may 9 contract with other entities for professional peer-based 10 quality assurance review of individual categories of services 11 other than services provided, supervised, or coordinated by 12 physicians licensed to practice medicine in all its branches. 13 The Illinois Department shall establish, by rule, criteria to 14 avoid conflicts of interest in the conduct of quality 15 assurance activities consistent with professional peer-review 16 standards. All quality assurance activities shall be 17 coordinated by the Illinois Department. 18 (e) All persons enrolled in the program shall be 19 provided with a full written explanation of all 20 fee-for-service and managed health care plan options and a 21 reasonable opportunity to choose among the options as 22 provided by rule. The Illinois Department shall provide to 23 enrollees, upon enrollment in the integrated health care 24 program and at least annually thereafter, notice of the 25 process for requesting an appeal under the Illinois 26 Department's administrative appeal procedures. 27 Notwithstanding any other Section of this Code, the Illinois 28 Department may provide by rule for the Illinois Department to 29 assign a person enrolled in the program to a specific 30 provider of medical services or to a specific health care 31 delivery system if an enrollee has failed to exercise choice 32 in a timely manner. An enrollee assigned by the Illinois 33 Department shall be afforded the opportunity to disenroll and 34 to select a specific provider of medical services or a -14- LRB9001689SMdvam03 1 specific health care delivery system within the first 30 days 2 after the assignment. An enrollee who has failed to exercise 3 choice in a timely manner may be assigned only if there are 3 4 or more managed health care entities contracting with the 5 Illinois Department within the contracting area, except that, 6 outside the City of Chicago, this requirement may be waived 7 for an area by rules adopted by the Illinois Department after 8 consultation with all hospitals within the contracting area. 9 The Illinois Department shall establish by rule the procedure 10 for random assignment of enrollees who fail to exercise 11 choice in a timely manner to a specific managed health care 12 entity in proportion to the available capacity of that 13 managed health care entity. Assignment to a specific provider 14 of medical services or to a specific managed health care 15 entity may not exceed that provider's or entity's capacity as 16 determined by the Illinois Department. Any person who has 17 chosen a specific provider of medical services or a specific 18 managed health care entity, or any person who has been 19 assigned under this subsection, shall be given the 20 opportunity to change that choice or assignment at least once 21 every 12 months, as determined by the Illinois Department by 22 rule. The Illinois Department shall maintain a toll-free 23 telephone number for program enrollees' use in reporting 24 problems with managed health care entities. 25 (f) If a person becomes eligible for participation in 26 the integrated health care program while he or she is 27 hospitalized, the Illinois Department may not enroll that 28 person in the program until after he or she has been 29 discharged from the hospital. This subsection does not apply 30 to newborn infants whose mothers are enrolled in the 31 integrated health care program. 32 (g) The Illinois Department shall, by rule, establish 33 for managed health care entities rates that (i) are certified 34 to be actuarially sound, as determined by an actuary who is -15- LRB9001689SMdvam03 1 an associate or a fellow of the Society of Actuaries or a 2 member of the American Academy of Actuaries and who has 3 expertise and experience in medical insurance and benefit 4 programs, in accordance with the Illinois Department's 5 current fee-for-service payment system, and (ii) take into 6 account any difference of cost to provide health care to 7 different populations based on gender, age, location, and 8 eligibility category. The rates for managed health care 9 entities shall be determined on a capitated basis. 10 The Illinois Department by rule shall establish a method 11 to adjust its payments to managed health care entities in a 12 manner intended to avoid providing any financial incentive to 13 a managed health care entity to refer patients to a county 14 provider, in an Illinois county having a population greater 15 than 3,000,000, that is paid directly by the Illinois 16 Department. The Illinois Department shall by April 1, 1997, 17 and annually thereafter, review the method to adjust 18 payments. Payments by the Illinois Department to the county 19 provider, for persons not enrolled in a managed care 20 community network owned or operated by a county provider, 21 shall be paid on a fee-for-service basis under Article XV of 22 this Code. 23 The Illinois Department by rule shall establish a method 24 to reduce its payments to managed health care entities to 25 take into consideration (i) any adjustment payments paid to 26 hospitals under subsection (h) of this Section to the extent 27 those payments, or any part of those payments, have been 28 taken into account in establishing capitated rates under this 29 subsection (g) and (ii) the implementation of methodologies 30 to limit financial liability for managed health care entities 31 under subsection (d) of this Section. 32 (h) For hospital services provided by a hospital that 33 contracts with a managed health care entity, adjustment 34 payments shall be paid directly to the hospital by the -16- LRB9001689SMdvam03 1 Illinois Department. Adjustment payments may include but 2 need not be limited to adjustment payments to: 3 disproportionate share hospitals under Section 5-5.02 of this 4 Code; primary care access health care education payments (89 5 Ill. Adm. Code 149.140); payments for capital, direct medical 6 education, indirect medical education, certified registered 7 nurse anesthetist, and kidney acquisition costs (89 Ill. Adm. 8 Code 149.150(c)); uncompensated care payments (89 Ill. Adm. 9 Code 148.150(h)); trauma center payments (89 Ill. Adm. Code 10 148.290(c)); rehabilitation hospital payments (89 Ill. Adm. 11 Code 148.290(d)); perinatal center payments (89 Ill. Adm. 12 Code 148.290(e)); obstetrical care payments (89 Ill. Adm. 13 Code 148.290(f)); targeted access payments (89 Ill. Adm. Code 14 148.290(g)); Medicaid high volume payments (89 Ill. Adm. Code 15 148.290(h)); and outpatient indigent volume adjustments (89 16 Ill. Adm. Code 148.140(b)(5)). 17 (i) For any hospital eligible for the adjustment 18 payments described in subsection (h), the Illinois Department 19 shall maintain, through the period ending June 30, 1995, 20 reimbursement levels in accordance with statutes and rules in 21 effect on April 1, 1994. 22 (j) Nothing contained in this Code in any way limits or 23 otherwise impairs the authority or power of the Illinois 24 Department to enter into a negotiated contract pursuant to 25 this Section with a managed health care entity, including, 26 but not limited to, a health maintenance organization, that 27 provides for termination or nonrenewal of the contract 28 without cause upon notice as provided in the contract and 29 without a hearing. 30 (k) Section 5-5.15 does not apply to the program 31 developed and implemented pursuant to this Section. 32 (l) The Illinois Department shall, by rule, define those 33 chronic or acute medical conditions of childhood that require 34 longer-term treatment and follow-up care. The Illinois -17- LRB9001689SMdvam03 1 Department shall ensure that services required to treat these 2 conditions are available through a separate delivery system. 3 A managed health care entity that contracts with the 4 Illinois Department may refer a child with medical conditions 5 described in the rules adopted under this subsection directly 6 to a children's hospital or to a hospital, other than a 7 children's hospital, that is qualified to provide inpatient 8 and outpatient services to treat those conditions. The 9 Illinois Department shall provide fee-for-service 10 reimbursement directly to a children's hospital for those 11 services pursuant to Title 89 of the Illinois Administrative 12 Code, Section 148.280(a), at a rate at least equal to the 13 rate in effect on March 31, 1994. For hospitals, other than 14 children's hospitals, that are qualified to provide inpatient 15 and outpatient services to treat those conditions, the 16 Illinois Department shall provide reimbursement for those 17 services on a fee-for-service basis, at a rate at least equal 18 to the rate in effect for those other hospitals on March 31, 19 1994. 20 A children's hospital shall be directly reimbursed for 21 all services provided at the children's hospital on a 22 fee-for-service basis pursuant to Title 89 of the Illinois 23 Administrative Code, Section 148.280(a), at a rate at least 24 equal to the rate in effect on March 31, 1994, until the 25 later of (i) implementation of the integrated health care 26 program under this Section and development of actuarially 27 sound capitation rates for services other than those chronic 28 or acute medical conditions of childhood that require 29 longer-term treatment and follow-up care as defined by the 30 Illinois Department in the rules adopted under this 31 subsection or (ii) March 31, 1996. 32 Notwithstanding anything in this subsection to the 33 contrary, a managed health care entity shall not consider 34 sources or methods of payment in determining the referral of -18- LRB9001689SMdvam03 1 a child. The Illinois Department shall adopt rules to 2 establish criteria for those referrals. The Illinois 3 Department by rule shall establish a method to adjust its 4 payments to managed health care entities in a manner intended 5 to avoid providing any financial incentive to a managed 6 health care entity to refer patients to a provider who is 7 paid directly by the Illinois Department. 8 (m) Behavioral health services provided or funded by the 9 Department of Mental Health and Developmental Disabilities, 10 the Department of Alcoholism and Substance Abuse, the 11 Department of Children and Family Services, and the Illinois 12 Department shall be excluded from a benefit package. 13 Conditions of an organic or physical origin or nature, 14 including medical detoxification, however, may not be 15 excluded. In this subsection, "behavioral health services" 16 means mental health services and subacute alcohol and 17 substance abuse treatment services, as defined in the 18 Illinois Alcoholism and Other Drug Dependency Act. In this 19 subsection, "mental health services" includes, at a minimum, 20 the following services funded by the Illinois Department, the 21 Department of Mental Health and Developmental Disabilities, 22 or the Department of Children and Family Services: (i) 23 inpatient hospital services, including related physician 24 services, related psychiatric interventions, and 25 pharmaceutical services provided to an eligible recipient 26 hospitalized with a primary diagnosis of psychiatric 27 disorder; (ii) outpatient mental health services as defined 28 and specified in Title 59 of the Illinois Administrative 29 Code, Part 132; (iii) any other outpatient mental health 30 services funded by the Illinois Department pursuant to the 31 State of Illinois Medicaid Plan; (iv) partial 32 hospitalization; and (v) follow-up stabilization related to 33 any of those services. Additional behavioral health services 34 may be excluded under this subsection as mutually agreed in -19- LRB9001689SMdvam03 1 writing by the Illinois Department and the affected State 2 agency or agencies. The exclusion of any service does not 3 prohibit the Illinois Department from developing and 4 implementing demonstration projects for categories of persons 5 or services. The Department of Mental Health and 6 Developmental Disabilities, the Department of Children and 7 Family Services, and the Department of Alcoholism and 8 Substance Abuse shall each adopt rules governing the 9 integration of managed care in the provision of behavioral 10 health services. The State shall integrate managed care 11 community networks and affiliated providers, to the extent 12 practicable, in any separate delivery system for mental 13 health services. 14 (n) The Illinois Department shall adopt rules to 15 establish reserve requirements for managed care community 16 networks, as required by subsection (a), and health 17 maintenance organizations to protect against liabilities in 18 the event that a managed health care entity is declared 19 insolvent or bankrupt. If a managed health care entity other 20 than a county provider is declared insolvent or bankrupt, 21 after liquidation and application of any available assets, 22 resources, and reserves, the Illinois Department shall pay a 23 portion of the amounts owed by the managed health care entity 24 to providers for services rendered to enrollees under the 25 integrated health care program under this Section based on 26 the following schedule: (i) from April 1, 1995 through June 27 30, 1998, 90% of the amounts owed; (ii) from July 1, 1998 28 through June 30, 2001, 80% of the amounts owed; and (iii) 29 from July 1, 2001 through June 30, 2005, 75% of the amounts 30 owed. The amounts paid under this subsection shall be 31 calculated based on the total amount owed by the managed 32 health care entity to providers before application of any 33 available assets, resources, and reserves. After June 30, 34 2005, the Illinois Department may not pay any amounts owed to -20- LRB9001689SMdvam03 1 providers as a result of an insolvency or bankruptcy of a 2 managed health care entity occurring after that date. The 3 Illinois Department is not obligated, however, to pay amounts 4 owed to a provider that has an ownership or other governing 5 interest in the managed health care entity. This subsection 6 applies only to managed health care entities and the services 7 they provide under the integrated health care program under 8 this Section. 9 (o) Notwithstanding any other provision of law or 10 contractual agreement to the contrary, providers shall not be 11 required to accept from any other third party payer the rates 12 determined or paid under this Code by the Illinois 13 Department, managed health care entity, or other health care 14 delivery system for services provided to recipients. 15 (p) The Illinois Department may seek and obtain any 16 necessary authorization provided under federal law to 17 implement the program, including the waiver of any federal 18 statutes or regulations. The Illinois Department may seek a 19 waiver of the federal requirement that the combined 20 membership of Medicare and Medicaid enrollees in a managed 21 care community network may not exceed 75% of the managed care 22 community network's total enrollment. The Illinois 23 Department shall not seek a waiver of this requirement for 24 any other category of managed health care entity. The 25 Illinois Department shall not seek a waiver of the inpatient 26 hospital reimbursement methodology in Section 1902(a)(13)(A) 27 of Title XIX of the Social Security Act even if the federal 28 agency responsible for administering Title XIX determines 29 that Section 1902(a)(13)(A) applies to managed health care 30 systems. 31 Notwithstanding any other provisions of this Code to the 32 contrary, the Illinois Department shall seek a waiver of 33 applicable federal law in order to impose a co-payment system 34 consistent with this subsection on recipients of medical -21- LRB9001689SMdvam03 1 services under Title XIX of the Social Security Act who are 2 not enrolled in a managed health care entity. The waiver 3 request submitted by the Illinois Department shall provide 4 for co-payments of up to $0.50 for prescribed drugs and up to 5 $0.50 for x-ray services and shall provide for co-payments of 6 up to $10 for non-emergency services provided in a hospital 7 emergency room and up to $10 for non-emergency ambulance 8 services. The purpose of the co-payments shall be to deter 9 those recipients from seeking unnecessary medical care. 10 Co-payments may not be used to deter recipients from seeking 11 necessary medical care. No recipient shall be required to 12 pay more than a total of $150 per year in co-payments under 13 the waiver request required by this subsection. A recipient 14 may not be required to pay more than $15 of any amount due 15 under this subsection in any one month. 16 Co-payments authorized under this subsection may not be 17 imposed when the care was necessitated by a true medical 18 emergency. Co-payments may not be imposed for any of the 19 following classifications of services: 20 (1) Services furnished to person under 18 years of 21 age. 22 (2) Services furnished to pregnant women. 23 (3) Services furnished to any individual who is an 24 inpatient in a hospital, nursing facility, intermediate 25 care facility, or other medical institution, if that 26 person is required to spend for costs of medical care all 27 but a minimal amount of his or her income required for 28 personal needs. 29 (4) Services furnished to a person who is receiving 30 hospice care. 31 Co-payments authorized under this subsection shall not be 32 deducted from or reduce in any way payments for medical 33 services from the Illinois Department to providers. No 34 provider may deny those services to an individual eligible -22- LRB9001689SMdvam03 1 for services based on the individual's inability to pay the 2 co-payment. 3 Recipients who are subject to co-payments shall be 4 provided notice, in plain and clear language, of the amount 5 of the co-payments, the circumstances under which co-payments 6 are exempted, the circumstances under which co-payments may 7 be assessed, and their manner of collection. 8 The Illinois Department shall establish a Medicaid 9 Co-Payment Council to assist in the development of co-payment 10 policies for the medical assistance program. The Medicaid 11 Co-Payment Council shall also have jurisdiction to develop a 12 program to provide financial or non-financial incentives to 13 Medicaid recipients in order to encourage recipients to seek 14 necessary health care. The Council shall be chaired by the 15 Director of the Illinois Department, and shall have 6 16 additional members. Two of the 6 additional members shall be 17 appointed by the Governor, and one each shall be appointed by 18 the President of the Senate, the Minority Leader of the 19 Senate, the Speaker of the House of Representatives, and the 20 Minority Leader of the House of Representatives. The Council 21 may be convened and make recommendations upon the appointment 22 of a majority of its members. The Council shall be appointed 23 and convened no later than September 1, 1994 and shall report 24 its recommendations to the Director of the Illinois 25 Department and the General Assembly no later than October 1, 26 1994. The chairperson of the Council shall be allowed to 27 vote only in the case of a tie vote among the appointed 28 members of the Council. 29 The Council shall be guided by the following principles 30 as it considers recommendations to be developed to implement 31 any approved waivers that the Illinois Department must seek 32 pursuant to this subsection: 33 (1) Co-payments should not be used to deter access 34 to adequate medical care. -23- LRB9001689SMdvam03 1 (2) Co-payments should be used to reduce fraud. 2 (3) Co-payment policies should be examined in 3 consideration of other states' experience, and the 4 ability of successful co-payment plans to control 5 unnecessary or inappropriate utilization of services 6 should be promoted. 7 (4) All participants, both recipients and 8 providers, in the medical assistance program have 9 responsibilities to both the State and the program. 10 (5) Co-payments are primarily a tool to educate the 11 participants in the responsible use of health care 12 resources. 13 (6) Co-payments should not be used to penalize 14 providers. 15 (7) A successful medical program requires the 16 elimination of improper utilization of medical resources. 17 The integrated health care program, or any part of that 18 program, established under this Section may not be 19 implemented if matching federal funds under Title XIX of the 20 Social Security Act are not available for administering the 21 program. 22 The Illinois Department shall submit for publication in 23 the Illinois Register the name, address, and telephone number 24 of the individual to whom a request may be directed for a 25 copy of the request for a waiver of provisions of Title XIX 26 of the Social Security Act that the Illinois Department 27 intends to submit to the Health Care Financing Administration 28 in order to implement this Section. The Illinois Department 29 shall mail a copy of that request for waiver to all 30 requestors at least 16 days before filing that request for 31 waiver with the Health Care Financing Administration. 32 (q) After the effective date of this Section, the 33 Illinois Department may take all planning and preparatory 34 action necessary to implement this Section, including, but -24- LRB9001689SMdvam03 1 not limited to, seeking requests for proposals relating to 2 the integrated health care program created under this 3 Section. 4 (r) In order to (i) accelerate and facilitate the 5 development of integrated health care in contracting areas 6 outside counties with populations in excess of 3,000,000 and 7 counties adjacent to those counties and (ii) maintain and 8 sustain the high quality of education and residency programs 9 coordinated and associated with local area hospitals, the 10 Illinois Department may develop and implement a demonstration 11 program for managed care community networks owned, operated, 12 or governed by State-funded medical schools. The Illinois 13 Department shall prescribe by rule the criteria, standards, 14 and procedures for effecting this demonstration program. 15 (s) (Blank). 16 (s-5) The Illinois Department may impose penalties or 17 sanctions permitted by law or contract for violations of 18 this Section. 19 (t) On April 1, 1995 and every 6 months thereafter, the 20 Illinois Department shall report to the Governor and General 21 Assembly on the progress of the integrated health care 22 program in enrolling clients into managed health care 23 entities. The report shall indicate the capacities of the 24 managed health care entities with which the State contracts, 25 the number of clients enrolled by each contractor, the areas 26 of the State in which managed care options do not exist, and 27 the progress toward meeting the enrollment goals of the 28 integrated health care program. 29 (u) The Illinois Department may implement this Section 30 through the use of emergency rules in accordance with Section 31 5-45 of the Illinois Administrative Procedure Act. For 32 purposes of that Act, the adoption of rules to implement this 33 Section is deemed an emergency and necessary for the public 34 interest, safety, and welfare. -25- LRB9001689SMdvam03 1 (v) The Auditor General shall conduct an annual 2 performance audit of the integrated health care program 3 created under this Section and the Illinois Department's 4 implementation of this Section. The initial audit shall 5 cover the fiscal year ending June 30, 1997, and subsequent 6 audits shall cover each fiscal year thereafter. The Auditor 7 General shall issue reports of the audits on or before 8 December 31 of 1997 and each year thereafter. 9 (Source: P.A. 88-554, eff. 7-26-94; 89-21, eff. 7-1-95; 10 89-673, eff. 8-14-96; revised 8-26-96.) 11 (Text of Section after amendment by P.A. 89-507) 12 Sec. 5-16.3. System for integrated health care services. 13 (a) It shall be the public policy of the State to adopt, 14 to the extent practicable, a health care program that 15 encourages the integration of health care services and 16 manages the health care of program enrollees while preserving 17 reasonable choice within a competitive and cost-efficient 18 environment. In furtherance of this public policy, the 19 Illinois Department shall develop and implement an integrated 20 health care program consistent with the provisions of this 21 Section. The provisions of this Section apply only to the 22 integrated health care program created under this Section. 23 Persons enrolled in the integrated health care program, as 24 determined by the Illinois Department by rule, shall be 25 afforded a choice among health care delivery systems, which 26 shall include, but are not limited to, (i) fee for service 27 care managed by a primary care physician licensed to practice 28 medicine in all its branches, (ii) managed health care 29 entities, and (iii) federally qualified health centers 30 (reimbursed according to a prospective cost-reimbursement 31 methodology) and rural health clinics (reimbursed according 32 to the Medicare methodology), where available. Persons 33 enrolled in the integrated health care program also may be 34 offered indemnity insurance plans, subject to availability. -26- LRB9001689SMdvam03 1 For purposes of this Section, a "managed health care 2 entity" means a health maintenance organization or a managed 3 care community network as defined in this Section. A "health 4 maintenance organization" means a health maintenance 5 organization as defined in the Health Maintenance 6 Organization Act. A "managed care community network" means 7 an entity, other than a health maintenance organization, that 8 is owned, operated, or governed by providers of health care 9 services within this State and that provides or arranges 10 primary, secondary, and tertiary managed health care services 11 under contract with the Illinois Department exclusively to 12 enrollees of the integrated health care program. A managed 13 care community network may contract with the Illinois 14 Department to provide only pediatric health care services. A 15 county provider as defined in Section 15-1 of this Code may 16 contract with the Illinois Department to provide services to 17 enrollees of the integrated health care program as a managed 18 care community network without the need to establish a 19 separate entity that provides services exclusively to 20 enrollees of the integrated health care program and shall be 21 deemed a managed care community network for purposes of this 22 Code only to the extent of the provision of services to those 23 enrollees in conjunction with the integrated health care 24 program. A county provider shall be entitled to contract 25 with the Illinois Department with respect to any contracting 26 region located in whole or in part within the county. A 27 county provider shall not be required to accept enrollees who 28 do not reside within the county. 29 If a managed health care entity is accredited by a 30 private national organization that performs quality assurance 31 surveys of health maintenance organizations or related 32 organizations, the Illinois Department may take the 33 accreditation into consideration when selecting managed 34 health care entities for participation in the integrated -27- LRB9001689SMdvam03 1 health care program. The medical director of a managed 2 health care entity must be a physician licensed in the State 3 to practice medicine in all its branches. 4 Each managed care community network must demonstrate its 5 ability to bear the financial risk of serving enrollees under 6 this program. The Illinois Department shall by rule adopt 7 criteria for assessing the financial soundness of each 8 managed care community network. These rules shall consider 9 the extent to which a managed care community network is 10 comprised of providers who directly render health care and 11 are located within the community in which they seek to 12 contract rather than solely arrange or finance the delivery 13 of health care. These rules shall further consider a variety 14 of risk-bearing and management techniques, including the 15 sufficiency of quality assurance and utilization management 16 programs and whether a managed care community network has 17 sufficiently demonstrated its financial solvency and net 18 worth. The Illinois Department's criteria must be based on 19 sound actuarial, financial, and accounting principles. In 20 adopting these rules, the Illinois Department shall consult 21 with the Illinois Department of Insurance. The Illinois 22 Department is responsible for monitoring compliance with 23 these rules. 24 This Section may not be implemented before the effective 25 date of these rules, the approval of any necessary federal 26 waivers, and the completion of the review of an application 27 submitted, at least 60 days before the effective date of 28 rules adopted under this Section, to the Illinois Department 29 by a managed care community network. 30 All health care delivery systems that contract with the 31 Illinois Department under the integrated health care program 32 shall clearly recognize a health care provider's right of 33 conscience under the Right of Conscience Act. In addition to 34 the provisions of that Act, no health care delivery system -28- LRB9001689SMdvam03 1 that contracts with the Illinois Department under the 2 integrated health care program shall be required to provide, 3 arrange for, or pay for any health care or medical service, 4 procedure, or product if that health care delivery system is 5 owned, controlled, or sponsored by or affiliated with a 6 religious institution or religious organization that finds 7 that health care or medical service, procedure, or product to 8 violate its religious and moral teachings and beliefs. 9 (b) The Illinois Department may, by rule, provide for 10 different benefit packages for different categories of 11 persons enrolled in the program. Mental health services, 12 alcohol and substance abuse services, services related to 13 children with chronic or acute conditions requiring 14 longer-term treatment and follow-up, and rehabilitation care 15 provided by a free-standing rehabilitation hospital or a 16 hospital rehabilitation unit may be excluded from a benefit 17 package if the State ensures that those services are made 18 available through a separate delivery system. An exclusion 19 does not prohibit the Illinois Department from developing and 20 implementing demonstration projects for categories of persons 21 or services. Benefit packages for persons eligible for 22 medical assistance under Articles V, VI, and XII shall be 23 based on the requirements of those Articles and shall be 24 consistent with the Title XIX of the Social Security Act. 25 Nothing in this Act shall be construed to apply to services 26 purchased by the Department of Children and Family Services 27 and the Department of Human Services (as successor to the 28 Department of Mental Health and Developmental Disabilities) 29 under the provisions of Title 59 of the Illinois 30 Administrative Code, Part 132 ("Medicaid Community Mental 31 Health Services Program"). 32 (c) The program established by this Section may be 33 implemented by the Illinois Department in various contracting 34 areas at various times. The health care delivery systems and -29- LRB9001689SMdvam03 1 providers available under the program may vary throughout the 2 State. For purposes of contracting with managed health care 3 entities and providers, the Illinois Department shall 4 establish contracting areas similar to the geographic areas 5 designated by the Illinois Department for contracting 6 purposes under the Illinois Competitive Access and 7 Reimbursement Equity Program (ICARE) under the authority of 8 Section 3-4 of the Illinois Health Finance Reform Act or 9 similarly-sized or smaller geographic areas established by 10 the Illinois Department by rule. A managed health care entity 11 shall be permitted to contract in any geographic areas for 12 which it has a sufficient provider network and otherwise 13 meets the contracting terms of the State. The Illinois 14 Department is not prohibited from entering into a contract 15 with a managed health care entity at any time. 16 (c-5) A managed health care entity may not engage in 17 door-to-door marketing activities or marketing activities at 18 an office of the Illinois Department or a county department 19 in order to enroll in the entity's health care delivery 20 system persons who are enrolled in the integrated health care 21 program established under this Section. The Illinois 22 Department shall adopt rules defining "marketing activities" 23 prohibited by this subsection (c-5). 24 Before a managed health care entity may market its health 25 care delivery system to persons enrolled in the integrated 26 health care program established under this Section, the 27 Illinois Department must approve a marketing plan submitted 28 by the entity to the Illinois Department. The Illinois 29 Department shall adopt guidelines for approving marketing 30 plans submitted by managed health care entities under this 31 subsection. Besides prohibiting door-to-door marketing 32 activities and marketing activities at public aid offices, 33 the guidelines shall include at least the following: 34 (1) A managed health care entity may not offer or -30- LRB9001689SMdvam03 1 provide any gift, favor, or other inducement in marketing 2 its health care delivery system to integrated health care 3 program enrollees. A managed health care entity may 4 provide health care related items that are of nominal 5 value and pre-approved by the Illinois Department to 6 prospective enrollees. A managed health care entity may 7 also provide to enrollees health care related items that 8 have been pre-approved by the Illinois Department as an 9 incentive to manage their health care appropriately. 10 (2) All persons employed or otherwise engaged by a 11 managed health care entity to market the entity's health 12 care delivery system to integrated health care program 13 enrollees or to supervise that marketing shall register 14 with the Illinois Department. 15 The Inspector General appointed under Section 12-13.1 may 16 conduct investigations to determine whether the marketing 17 practices of managed health care entities participating in 18 the integrated health care program comply with the 19 guidelines. 20 (d) A managed health care entity that contracts with the 21 Illinois Department for the provision of services under the 22 program shall do all of the following, solely for purposes of 23 the integrated health care program: 24 (1) Provide that any individual physician licensed 25 to practice medicine in all its branches, any pharmacy, 26 any federally qualified health center, and any 27 podiatrist, that consistently meets the reasonable terms 28 and conditions established by the managed health care 29 entity, including but not limited to credentialing 30 standards, quality assurance program requirements, 31 utilization management requirements, financial 32 responsibility standards, contracting process 33 requirements, and provider network size and accessibility 34 requirements, must be accepted by the managed health care -31- LRB9001689SMdvam03 1 entity for purposes of the Illinois integrated health 2 care program. Any individual who is either terminated 3 from or denied inclusion in the panel of physicians of 4 the managed health care entity shall be given, within 10 5 business days after that determination, a written 6 explanation of the reasons for his or her exclusion or 7 termination from the panel. This paragraph (1) does not 8 apply to the following: 9 (A) A managed health care entity that 10 certifies to the Illinois Department that: 11 (i) it employs on a full-time basis 125 12 or more Illinois physicians licensed to 13 practice medicine in all of its branches; and 14 (ii) it will provide medical services 15 through its employees to more than 80% of the 16 recipients enrolled with the entity in the 17 integrated health care program; or 18 (B) A domestic stock insurance company 19 licensed under clause (b) of class 1 of Section 4 of 20 the Illinois Insurance Code if (i) at least 66% of 21 the stock of the insurance company is owned by a 22 professional corporation organized under the 23 Professional Service Corporation Act that has 125 or 24 more shareholders who are Illinois physicians 25 licensed to practice medicine in all of its branches 26 and (ii) the insurance company certifies to the 27 Illinois Department that at least 80% of those 28 physician shareholders will provide services to 29 recipients enrolled with the company in the 30 integrated health care program. 31 (2) Provide for reimbursement for providers for 32 emergency care, as defined by the Illinois Department by 33 rule, that must be provided to its enrollees, including 34 an emergency room screening fee, and urgent care that it -32- LRB9001689SMdvam03 1 authorizes for its enrollees, regardless of the 2 provider's affiliation with the managed health care 3 entity. Providers shall be reimbursed for emergency care 4 at an amount equal to the Illinois Department's 5 fee-for-service rates for those medical services rendered 6 by providers not under contract with the managed health 7 care entity to enrollees of the entity. 8 (3) Provide that any provider affiliated with a 9 managed health care entity may also provide services on a 10 fee-for-service basis to Illinois Department clients not 11 enrolled in a managed health care entity. 12 (4) Provide client education services as determined 13 and approved by the Illinois Department, including but 14 not limited to (i) education regarding appropriate 15 utilization of health care services in a managed care 16 system, (ii) written disclosure of treatment policies and 17 any restrictions or limitations on health services, 18 including, but not limited to, physical services, 19 clinical laboratory tests, hospital and surgical 20 procedures, prescription drugs and biologics, and 21 radiological examinations, and (iii) written notice that 22 the enrollee may receive from another provider those 23 services covered under this program that are not provided 24 by the managed health care entity. 25 (4.5) Provide orientation to the caretaker relative 26 or payee of a medical assistance unit that has an 27 enrollee as a member. The managed health care entity 28 must exercise good faith efforts to provide all caretaker 29 relatives or payees with the orientation. The managed 30 health care entity shall inform the Illinois Department 31 of the caretaker relatives or payees who have completed 32 the orientation. This paragraph applies to every 33 caretaker relative or payee in a managed health care 34 entity's system regardless of whether the caretaker -33- LRB9001689SMdvam03 1 relative or payee has chosen the system or has been 2 assigned to the system as provided in subsection (e). 3 (5) Provide that enrollees within its system may 4 choose the site for provision of services and the panel 5 of health care providers. 6 (6) Not discriminate in its enrollment or 7 disenrollment practices among recipients of medical 8 services or program enrollees based on health status. 9 (7) Provide a quality assurance and utilization 10 review program that (i) for health maintenance 11 organizations meets the requirements of the Health 12 Maintenance Organization Act and (ii) for managed care 13 community networks meets the requirements established by 14 the Illinois Department in rules that incorporate those 15 standards set forth in the Health Maintenance 16 Organization Act. 17 (8) Issue a managed health care entity 18 identification card to each enrollee upon enrollment. 19 The card must contain all of the following: 20 (A) The enrollee's signature. 21 (B) The enrollee's health plan. 22 (C) The name and telephone number of the 23 enrollee's primary care physician. 24 (D) A telephone number to be used for 25 emergency service 24 hours per day, 7 days per week. 26 The telephone number required to be maintained 27 pursuant to this subparagraph by each managed health 28 care entity shall, at minimum, be staffed by 29 medically trained personnel and be provided 30 directly, or under arrangement, at an office or 31 offices in locations maintained solely within the 32 State of Illinois. For purposes of this 33 subparagraph, "medically trained personnel" means 34licensed practical nurses orregistered nurses -34- LRB9001689SMdvam03 1 located in the State of Illinois who are licensed 2 pursuant to the Illinois Nursing Act of 1987. 3 (8.5) The Illinois Department must include 4 performance standards in contracts with entities 5 participating in the integrated health care program to 6 require contractors to make a good faith effort to have 7 enrollees evaluated by a physician within a reasonable 8 period of time after enrollment, as determined by the 9 Illinois Department. 10 (9) Ensure that every primary care physician and 11 pharmacy in the managed health care entity meets the 12 standards established by the Illinois Department for 13 accessibility and quality of care. The Illinois 14 Department shall arrange for and oversee an evaluation of 15 the standards established under this paragraph (9) and 16 may recommend any necessary changes to these standards. 17 The Illinois Department shall submit an annual report to 18 the Governor and the General Assembly by April 1 of each 19 year regarding the effect of the standards on ensuring 20 access and quality of care to enrollees. 21 (10) Provide a procedure for handling complaints 22 that (i) for health maintenance organizations meets the 23 requirements of the Health Maintenance Organization Act 24 and (ii) for managed care community networks meets the 25 requirements established by the Illinois Department in 26 rules that incorporate those standards set forth in the 27 Health Maintenance Organization Act. 28 (11) Maintain, retain, and make available to the 29 Illinois Department records, data, and information, in a 30 uniform manner determined by the Illinois Department, 31 sufficient for the Illinois Department to monitor 32 utilization, accessibility, and quality of care. 33 (12) Except for providers who are prepaid, pay all 34 approved claims for covered services that are completed -35- LRB9001689SMdvam03 1 and submitted to the managed health care entity within 30 2 days after receipt of the claim or receipt of the 3 appropriate capitation payment or payments by the managed 4 health care entity from the State for the month in which 5 the services included on the claim were rendered, 6 whichever is later. If payment is not made or mailed to 7 the provider by the managed health care entity by the due 8 date under this subsection, an interest penalty of 1% of 9 any amount unpaid shall be added for each month or 10 fraction of a month after the due date, until final 11 payment is made. Nothing in this Section shall prohibit 12 managed health care entities and providers from mutually 13 agreeing to terms that require more timely payment. 14 (12.5) Ensure that no payment is made to a 15 physician or other provider of services for withholding 16 from an enrollee any covered services because of the cost 17 of those services. This requirement shall not be 18 construed to prevent managed health care entities from 19 offering, nor providers from accepting, full or partial 20 capitation. 21 (13) Provide integration with community-based 22 programs provided by certified local health departments 23 such as Women, Infants, and Children Supplemental Food 24 Program (WIC), childhood immunization programs, health 25 education programs, case management programs, and health 26 screening programs. 27 (14) Provide that the pharmacy formulary used by a 28 managed health care entity and its contract providers be 29 no more restrictive than the Illinois Department's 30 pharmaceutical program on the effective date of this 31 amendatory Act of 1994 and as amended after that date. 32 (15) Provide integration with community-based 33 organizations, including, but not limited to, any 34 organization that has operated within a Medicaid -36- LRB9001689SMdvam03 1 Partnership as defined by this Code or by rule of the 2 Illinois Department, that may continue to operate under a 3 contract with the Illinois Department or a managed health 4 care entity under this Section to provide case management 5 services to Medicaid clients in designated high-need 6 areas. 7 The Illinois Department may, by rule, determine 8 methodologies to limit financial liability for managed health 9 care entities resulting from payment for services to 10 enrollees provided under the Illinois Department's integrated 11 health care program. Any methodology so determined may be 12 considered or implemented by the Illinois Department through 13 a contract with a managed health care entity under this 14 integrated health care program. 15 The Illinois Department shall contract with an entity or 16 entities to provide external peer-based quality assurance 17 review for the integrated health care program. The entity 18 shall be representative of Illinois physicians licensed to 19 practice medicine in all its branches and have statewide 20 geographic representation in all specialties of medical care 21 that are provided within the integrated health care program. 22 The entity may not be a third party payer and shall maintain 23 offices in locations around the State in order to provide 24 service and continuing medical education to physician 25 participants within the integrated health care program. The 26 review process shall be developed and conducted by Illinois 27 physicians licensed to practice medicine in all its branches. 28 In consultation with the entity, the Illinois Department may 29 contract with other entities for professional peer-based 30 quality assurance review of individual categories of services 31 other than services provided, supervised, or coordinated by 32 physicians licensed to practice medicine in all its branches. 33 The Illinois Department shall establish, by rule, criteria to 34 avoid conflicts of interest in the conduct of quality -37- LRB9001689SMdvam03 1 assurance activities consistent with professional peer-review 2 standards. All quality assurance activities shall be 3 coordinated by the Illinois Department. 4 (e) All persons enrolled in the program shall be 5 provided with a full written explanation of all 6 fee-for-service and managed health care plan options and a 7 reasonable opportunity to choose among the options as 8 provided by rule. The Illinois Department shall provide to 9 enrollees, upon enrollment in the integrated health care 10 program and at least annually thereafter, notice of the 11 process for requesting an appeal under the Illinois 12 Department's administrative appeal procedures. 13 Notwithstanding any other Section of this Code, the Illinois 14 Department may provide by rule for the Illinois Department to 15 assign a person enrolled in the program to a specific 16 provider of medical services or to a specific health care 17 delivery system if an enrollee has failed to exercise choice 18 in a timely manner. An enrollee assigned by the Illinois 19 Department shall be afforded the opportunity to disenroll and 20 to select a specific provider of medical services or a 21 specific health care delivery system within the first 30 days 22 after the assignment. An enrollee who has failed to exercise 23 choice in a timely manner may be assigned only if there are 3 24 or more managed health care entities contracting with the 25 Illinois Department within the contracting area, except that, 26 outside the City of Chicago, this requirement may be waived 27 for an area by rules adopted by the Illinois Department after 28 consultation with all hospitals within the contracting area. 29 The Illinois Department shall establish by rule the procedure 30 for random assignment of enrollees who fail to exercise 31 choice in a timely manner to a specific managed health care 32 entity in proportion to the available capacity of that 33 managed health care entity. Assignment to a specific provider 34 of medical services or to a specific managed health care -38- LRB9001689SMdvam03 1 entity may not exceed that provider's or entity's capacity as 2 determined by the Illinois Department. Any person who has 3 chosen a specific provider of medical services or a specific 4 managed health care entity, or any person who has been 5 assigned under this subsection, shall be given the 6 opportunity to change that choice or assignment at least once 7 every 12 months, as determined by the Illinois Department by 8 rule. The Illinois Department shall maintain a toll-free 9 telephone number for program enrollees' use in reporting 10 problems with managed health care entities. 11 (f) If a person becomes eligible for participation in 12 the integrated health care program while he or she is 13 hospitalized, the Illinois Department may not enroll that 14 person in the program until after he or she has been 15 discharged from the hospital. This subsection does not apply 16 to newborn infants whose mothers are enrolled in the 17 integrated health care program. 18 (g) The Illinois Department shall, by rule, establish 19 for managed health care entities rates that (i) are certified 20 to be actuarially sound, as determined by an actuary who is 21 an associate or a fellow of the Society of Actuaries or a 22 member of the American Academy of Actuaries and who has 23 expertise and experience in medical insurance and benefit 24 programs, in accordance with the Illinois Department's 25 current fee-for-service payment system, and (ii) take into 26 account any difference of cost to provide health care to 27 different populations based on gender, age, location, and 28 eligibility category. The rates for managed health care 29 entities shall be determined on a capitated basis. 30 The Illinois Department by rule shall establish a method 31 to adjust its payments to managed health care entities in a 32 manner intended to avoid providing any financial incentive to 33 a managed health care entity to refer patients to a county 34 provider, in an Illinois county having a population greater -39- LRB9001689SMdvam03 1 than 3,000,000, that is paid directly by the Illinois 2 Department. The Illinois Department shall by April 1, 1997, 3 and annually thereafter, review the method to adjust 4 payments. Payments by the Illinois Department to the county 5 provider, for persons not enrolled in a managed care 6 community network owned or operated by a county provider, 7 shall be paid on a fee-for-service basis under Article XV of 8 this Code. 9 The Illinois Department by rule shall establish a method 10 to reduce its payments to managed health care entities to 11 take into consideration (i) any adjustment payments paid to 12 hospitals under subsection (h) of this Section to the extent 13 those payments, or any part of those payments, have been 14 taken into account in establishing capitated rates under this 15 subsection (g) and (ii) the implementation of methodologies 16 to limit financial liability for managed health care entities 17 under subsection (d) of this Section. 18 (h) For hospital services provided by a hospital that 19 contracts with a managed health care entity, adjustment 20 payments shall be paid directly to the hospital by the 21 Illinois Department. Adjustment payments may include but 22 need not be limited to adjustment payments to: 23 disproportionate share hospitals under Section 5-5.02 of this 24 Code; primary care access health care education payments (89 25 Ill. Adm. Code 149.140); payments for capital, direct medical 26 education, indirect medical education, certified registered 27 nurse anesthetist, and kidney acquisition costs (89 Ill. Adm. 28 Code 149.150(c)); uncompensated care payments (89 Ill. Adm. 29 Code 148.150(h)); trauma center payments (89 Ill. Adm. Code 30 148.290(c)); rehabilitation hospital payments (89 Ill. Adm. 31 Code 148.290(d)); perinatal center payments (89 Ill. Adm. 32 Code 148.290(e)); obstetrical care payments (89 Ill. Adm. 33 Code 148.290(f)); targeted access payments (89 Ill. Adm. Code 34 148.290(g)); Medicaid high volume payments (89 Ill. Adm. Code -40- LRB9001689SMdvam03 1 148.290(h)); and outpatient indigent volume adjustments (89 2 Ill. Adm. Code 148.140(b)(5)). 3 (i) For any hospital eligible for the adjustment 4 payments described in subsection (h), the Illinois Department 5 shall maintain, through the period ending June 30, 1995, 6 reimbursement levels in accordance with statutes and rules in 7 effect on April 1, 1994. 8 (j) Nothing contained in this Code in any way limits or 9 otherwise impairs the authority or power of the Illinois 10 Department to enter into a negotiated contract pursuant to 11 this Section with a managed health care entity, including, 12 but not limited to, a health maintenance organization, that 13 provides for termination or nonrenewal of the contract 14 without cause upon notice as provided in the contract and 15 without a hearing. 16 (k) Section 5-5.15 does not apply to the program 17 developed and implemented pursuant to this Section. 18 (l) The Illinois Department shall, by rule, define those 19 chronic or acute medical conditions of childhood that require 20 longer-term treatment and follow-up care. The Illinois 21 Department shall ensure that services required to treat these 22 conditions are available through a separate delivery system. 23 A managed health care entity that contracts with the 24 Illinois Department may refer a child with medical conditions 25 described in the rules adopted under this subsection directly 26 to a children's hospital or to a hospital, other than a 27 children's hospital, that is qualified to provide inpatient 28 and outpatient services to treat those conditions. The 29 Illinois Department shall provide fee-for-service 30 reimbursement directly to a children's hospital for those 31 services pursuant to Title 89 of the Illinois Administrative 32 Code, Section 148.280(a), at a rate at least equal to the 33 rate in effect on March 31, 1994. For hospitals, other than 34 children's hospitals, that are qualified to provide inpatient -41- LRB9001689SMdvam03 1 and outpatient services to treat those conditions, the 2 Illinois Department shall provide reimbursement for those 3 services on a fee-for-service basis, at a rate at least equal 4 to the rate in effect for those other hospitals on March 31, 5 1994. 6 A children's hospital shall be directly reimbursed for 7 all services provided at the children's hospital on a 8 fee-for-service basis pursuant to Title 89 of the Illinois 9 Administrative Code, Section 148.280(a), at a rate at least 10 equal to the rate in effect on March 31, 1994, until the 11 later of (i) implementation of the integrated health care 12 program under this Section and development of actuarially 13 sound capitation rates for services other than those chronic 14 or acute medical conditions of childhood that require 15 longer-term treatment and follow-up care as defined by the 16 Illinois Department in the rules adopted under this 17 subsection or (ii) March 31, 1996. 18 Notwithstanding anything in this subsection to the 19 contrary, a managed health care entity shall not consider 20 sources or methods of payment in determining the referral of 21 a child. The Illinois Department shall adopt rules to 22 establish criteria for those referrals. The Illinois 23 Department by rule shall establish a method to adjust its 24 payments to managed health care entities in a manner intended 25 to avoid providing any financial incentive to a managed 26 health care entity to refer patients to a provider who is 27 paid directly by the Illinois Department. 28 (m) Behavioral health services provided or funded by the 29 Department of Human Services, the Department of Children and 30 Family Services, and the Illinois Department shall be 31 excluded from a benefit package. Conditions of an organic or 32 physical origin or nature, including medical detoxification, 33 however, may not be excluded. In this subsection, 34 "behavioral health services" means mental health services and -42- LRB9001689SMdvam03 1 subacute alcohol and substance abuse treatment services, as 2 defined in the Illinois Alcoholism and Other Drug Dependency 3 Act. In this subsection, "mental health services" includes, 4 at a minimum, the following services funded by the Illinois 5 Department, the Department of Human Services (as successor to 6 the Department of Mental Health and Developmental 7 Disabilities), or the Department of Children and Family 8 Services: (i) inpatient hospital services, including related 9 physician services, related psychiatric interventions, and 10 pharmaceutical services provided to an eligible recipient 11 hospitalized with a primary diagnosis of psychiatric 12 disorder; (ii) outpatient mental health services as defined 13 and specified in Title 59 of the Illinois Administrative 14 Code, Part 132; (iii) any other outpatient mental health 15 services funded by the Illinois Department pursuant to the 16 State of Illinois Medicaid Plan; (iv) partial 17 hospitalization; and (v) follow-up stabilization related to 18 any of those services. Additional behavioral health services 19 may be excluded under this subsection as mutually agreed in 20 writing by the Illinois Department and the affected State 21 agency or agencies. The exclusion of any service does not 22 prohibit the Illinois Department from developing and 23 implementing demonstration projects for categories of persons 24 or services. The Department of Children and Family Services 25 and the Department of Human Services shall each adopt rules 26 governing the integration of managed care in the provision of 27 behavioral health services. The State shall integrate managed 28 care community networks and affiliated providers, to the 29 extent practicable, in any separate delivery system for 30 mental health services. 31 (n) The Illinois Department shall adopt rules to 32 establish reserve requirements for managed care community 33 networks, as required by subsection (a), and health 34 maintenance organizations to protect against liabilities in -43- LRB9001689SMdvam03 1 the event that a managed health care entity is declared 2 insolvent or bankrupt. If a managed health care entity other 3 than a county provider is declared insolvent or bankrupt, 4 after liquidation and application of any available assets, 5 resources, and reserves, the Illinois Department shall pay a 6 portion of the amounts owed by the managed health care entity 7 to providers for services rendered to enrollees under the 8 integrated health care program under this Section based on 9 the following schedule: (i) from April 1, 1995 through June 10 30, 1998, 90% of the amounts owed; (ii) from July 1, 1998 11 through June 30, 2001, 80% of the amounts owed; and (iii) 12 from July 1, 2001 through June 30, 2005, 75% of the amounts 13 owed. The amounts paid under this subsection shall be 14 calculated based on the total amount owed by the managed 15 health care entity to providers before application of any 16 available assets, resources, and reserves. After June 30, 17 2005, the Illinois Department may not pay any amounts owed to 18 providers as a result of an insolvency or bankruptcy of a 19 managed health care entity occurring after that date. The 20 Illinois Department is not obligated, however, to pay amounts 21 owed to a provider that has an ownership or other governing 22 interest in the managed health care entity. This subsection 23 applies only to managed health care entities and the services 24 they provide under the integrated health care program under 25 this Section. 26 (o) Notwithstanding any other provision of law or 27 contractual agreement to the contrary, providers shall not be 28 required to accept from any other third party payer the rates 29 determined or paid under this Code by the Illinois 30 Department, managed health care entity, or other health care 31 delivery system for services provided to recipients. 32 (p) The Illinois Department may seek and obtain any 33 necessary authorization provided under federal law to 34 implement the program, including the waiver of any federal -44- LRB9001689SMdvam03 1 statutes or regulations. The Illinois Department may seek a 2 waiver of the federal requirement that the combined 3 membership of Medicare and Medicaid enrollees in a managed 4 care community network may not exceed 75% of the managed care 5 community network's total enrollment. The Illinois 6 Department shall not seek a waiver of this requirement for 7 any other category of managed health care entity. The 8 Illinois Department shall not seek a waiver of the inpatient 9 hospital reimbursement methodology in Section 1902(a)(13)(A) 10 of Title XIX of the Social Security Act even if the federal 11 agency responsible for administering Title XIX determines 12 that Section 1902(a)(13)(A) applies to managed health care 13 systems. 14 Notwithstanding any other provisions of this Code to the 15 contrary, the Illinois Department shall seek a waiver of 16 applicable federal law in order to impose a co-payment system 17 consistent with this subsection on recipients of medical 18 services under Title XIX of the Social Security Act who are 19 not enrolled in a managed health care entity. The waiver 20 request submitted by the Illinois Department shall provide 21 for co-payments of up to $0.50 for prescribed drugs and up to 22 $0.50 for x-ray services and shall provide for co-payments of 23 up to $10 for non-emergency services provided in a hospital 24 emergency room and up to $10 for non-emergency ambulance 25 services. The purpose of the co-payments shall be to deter 26 those recipients from seeking unnecessary medical care. 27 Co-payments may not be used to deter recipients from seeking 28 necessary medical care. No recipient shall be required to 29 pay more than a total of $150 per year in co-payments under 30 the waiver request required by this subsection. A recipient 31 may not be required to pay more than $15 of any amount due 32 under this subsection in any one month. 33 Co-payments authorized under this subsection may not be 34 imposed when the care was necessitated by a true medical -45- LRB9001689SMdvam03 1 emergency. Co-payments may not be imposed for any of the 2 following classifications of services: 3 (1) Services furnished to person under 18 years of 4 age. 5 (2) Services furnished to pregnant women. 6 (3) Services furnished to any individual who is an 7 inpatient in a hospital, nursing facility, intermediate 8 care facility, or other medical institution, if that 9 person is required to spend for costs of medical care all 10 but a minimal amount of his or her income required for 11 personal needs. 12 (4) Services furnished to a person who is receiving 13 hospice care. 14 Co-payments authorized under this subsection shall not be 15 deducted from or reduce in any way payments for medical 16 services from the Illinois Department to providers. No 17 provider may deny those services to an individual eligible 18 for services based on the individual's inability to pay the 19 co-payment. 20 Recipients who are subject to co-payments shall be 21 provided notice, in plain and clear language, of the amount 22 of the co-payments, the circumstances under which co-payments 23 are exempted, the circumstances under which co-payments may 24 be assessed, and their manner of collection. 25 The Illinois Department shall establish a Medicaid 26 Co-Payment Council to assist in the development of co-payment 27 policies for the medical assistance program. The Medicaid 28 Co-Payment Council shall also have jurisdiction to develop a 29 program to provide financial or non-financial incentives to 30 Medicaid recipients in order to encourage recipients to seek 31 necessary health care. The Council shall be chaired by the 32 Director of the Illinois Department, and shall have 6 33 additional members. Two of the 6 additional members shall be 34 appointed by the Governor, and one each shall be appointed by -46- LRB9001689SMdvam03 1 the President of the Senate, the Minority Leader of the 2 Senate, the Speaker of the House of Representatives, and the 3 Minority Leader of the House of Representatives. The Council 4 may be convened and make recommendations upon the appointment 5 of a majority of its members. The Council shall be appointed 6 and convened no later than September 1, 1994 and shall report 7 its recommendations to the Director of the Illinois 8 Department and the General Assembly no later than October 1, 9 1994. The chairperson of the Council shall be allowed to 10 vote only in the case of a tie vote among the appointed 11 members of the Council. 12 The Council shall be guided by the following principles 13 as it considers recommendations to be developed to implement 14 any approved waivers that the Illinois Department must seek 15 pursuant to this subsection: 16 (1) Co-payments should not be used to deter access 17 to adequate medical care. 18 (2) Co-payments should be used to reduce fraud. 19 (3) Co-payment policies should be examined in 20 consideration of other states' experience, and the 21 ability of successful co-payment plans to control 22 unnecessary or inappropriate utilization of services 23 should be promoted. 24 (4) All participants, both recipients and 25 providers, in the medical assistance program have 26 responsibilities to both the State and the program. 27 (5) Co-payments are primarily a tool to educate the 28 participants in the responsible use of health care 29 resources. 30 (6) Co-payments should not be used to penalize 31 providers. 32 (7) A successful medical program requires the 33 elimination of improper utilization of medical resources. 34 The integrated health care program, or any part of that -47- LRB9001689SMdvam03 1 program, established under this Section may not be 2 implemented if matching federal funds under Title XIX of the 3 Social Security Act are not available for administering the 4 program. 5 The Illinois Department shall submit for publication in 6 the Illinois Register the name, address, and telephone number 7 of the individual to whom a request may be directed for a 8 copy of the request for a waiver of provisions of Title XIX 9 of the Social Security Act that the Illinois Department 10 intends to submit to the Health Care Financing Administration 11 in order to implement this Section. The Illinois Department 12 shall mail a copy of that request for waiver to all 13 requestors at least 16 days before filing that request for 14 waiver with the Health Care Financing Administration. 15 (q) After the effective date of this Section, the 16 Illinois Department may take all planning and preparatory 17 action necessary to implement this Section, including, but 18 not limited to, seeking requests for proposals relating to 19 the integrated health care program created under this 20 Section. 21 (r) In order to (i) accelerate and facilitate the 22 development of integrated health care in contracting areas 23 outside counties with populations in excess of 3,000,000 and 24 counties adjacent to those counties and (ii) maintain and 25 sustain the high quality of education and residency programs 26 coordinated and associated with local area hospitals, the 27 Illinois Department may develop and implement a demonstration 28 program for managed care community networks owned, operated, 29 or governed by State-funded medical schools. The Illinois 30 Department shall prescribe by rule the criteria, standards, 31 and procedures for effecting this demonstration program. 32 (s) (Blank). 33 (s-5) The Illinois Department may impose penalties or 34 sanctions permitted by law or contract for violations of -48- LRB9001689SMdvam03 1 this Section. 2 (t) On April 1, 1995 and every 6 months thereafter, the 3 Illinois Department shall report to the Governor and General 4 Assembly on the progress of the integrated health care 5 program in enrolling clients into managed health care 6 entities. The report shall indicate the capacities of the 7 managed health care entities with which the State contracts, 8 the number of clients enrolled by each contractor, the areas 9 of the State in which managed care options do not exist, and 10 the progress toward meeting the enrollment goals of the 11 integrated health care program. 12 (u) The Illinois Department may implement this Section 13 through the use of emergency rules in accordance with Section 14 5-45 of the Illinois Administrative Procedure Act. For 15 purposes of that Act, the adoption of rules to implement this 16 Section is deemed an emergency and necessary for the public 17 interest, safety, and welfare. 18 (v) The Auditor General shall conduct an annual 19 performance audit of the integrated health care program 20 created under this Section and the Illinois Department's 21 implementation of this Section. The initial audit shall 22 cover the fiscal year ending June 30, 1997, and subsequent 23 audits shall cover each fiscal year thereafter. The Auditor 24 General shall issue reports of the audits on or before 25 December 31 of 1997 and each year thereafter. 26 (Source: P.A. 88-554, eff. 7-26-94; 89-21, eff. 7-1-95; 27 89-507, eff. 7-1-97; 89-673, eff. 8-14-96; revised 8-26-96.) 28 (305 ILCS 5/5-16.8 new) 29 Sec. 5-16.8. Administration of managed care program. 30 (a) The Illinois Department shall, by rule, establish 31 guidelines for its administration of a managed care program 32 requiring each managed care organization participating in the 33 program to provide education programs for providers -49- LRB9001689SMdvam03 1 participating within the managed care organization's network 2 and for persons eligible for medical assistance under Article 3 V, VI, or XII who are enrolled with the managed care 4 organization. 5 (b) A provider education program must include 6 information on: 7 (1) Medicaid policies, procedures, eligibility 8 standards, and benefits; 9 (2) the specific problems and needs of Medicaid 10 clients; and 11 (3) the rights and responsibilities of Medicaid 12 clients prescribed by this Section. 13 (c) A client education program must present information 14 in a manner that is easy to understand. A program must 15 include information on: 16 (1) the rights and responsibilities prescribed by 17 this Section; 18 (2) how to access health care services; 19 (3) how to access complaint procedures and the 20 client's rights to bypass the managed care organization's 21 internal complaint system and use the notice and appeal 22 procedures otherwise required by the Medicaid program; 23 (4) Medicaid policies, procedures, eligibility 24 standards, and benefits; 25 (5) the policies and procedures of the managed care 26 organization; and 27 (6) the importance of prevention, early 28 intervention, and appropriate use of services. 29 (d) The Department or its designee shall inform each 30 person enrolled in the Medicaid program of the person's 31 rights and responsibilities under that program. The 32 information must address the client's right to: 33 (1) respect, dignity, privacy, confidentiality, and 34 nondiscrimination; -50- LRB9001689SMdvam03 1 (2) a reasonable opportunity to choose a health 2 care plan and primary care provider and to change to 3 another plan or provider in a reasonable manner; 4 (3) consent to or refuse treatment and actively 5 participate in treatment decisions; 6 (4) ask questions and receive complete information 7 relating to the client's medical condition and treatment 8 options, including specialty care; 9 (5) access each available complaint process, 10 receive a timely response to a complaint, and receive a 11 fair hearing; and 12 (6) timely access to care that does not have any 13 communication or physical access barriers. 14 (e) The information must address a client's 15 responsibility to: 16 (1) learn and understand each right the client has 17 under the Medicaid program; 18 (2) abide by the health plan and Medicaid policies 19 and procedures; 20 (3) share information relating to the client's 21 health status with the primary care provider and become 22 fully informed about service and treatment options; and 23 (4) actively participate in decisions relating to 24 service and treatment options, make personal choices and 25 take action to maintain the client's health. 26 (f) The Department shall provide support and information 27 services to a person enrolled in the program or applying for 28 Medicaid coverage who experiences barriers to receiving 29 health care services. The Department may contract for the 30 provision of support and information services. As a part of 31 the support and information services required by this 32 subsection, the Department or organization shall: 33 (1) operate a statewide toll-free assistance 34 telephone number that includes TDD lines and assistance -51- LRB9001689SMdvam03 1 for persons who speak Spanish; 2 (2) intervene promptly with the managed care 3 organizations and providers and any other appropriate 4 entity on behalf of a person who has an urgent need for 5 medical services; 6 (3) assist a person who is experiencing barriers in 7 the Medicaid application and enrollment process and refer 8 the person for further assistance if appropriate; 9 (4) educate persons so that they: 10 (A) understand the concept of managed care; 11 (B) understand their rights under the Medicaid 12 program, including grievance and appeal procedures; 13 and 14 (C) are able to advocate for themselves; and 15 (5) collect and maintain statistical information on 16 a regional basis regarding calls received by the 17 assistance lines and publish quarterly reports that: 18 (A) list the number of calls received by 19 region; 20 (B) identify trends in delivery and access 21 problems; 22 (C) identify recurring barriers in the 23 Medicaid system; and 24 (D) indicate other problems identified with 25 Medicaid managed care; and 26 (6) assist the managed care organizations and 27 providers in identifying and correcting problems, 28 including site visits to affected regions if necessary. 29 (305 ILCS 5/5-16.10 new) 30 Sec. 5-16.10. Managed care entities; marketing. A 31 managed health care entity providing services under this 32 Article V may not engage in door-to-door marketing activities 33 or marketing activities at an office of the Illinois -52- LRB9001689SMdvam03 1 Department or a county department in order to enroll 2 recipients in the entity's health care delivery system. The 3 Department shall adopt rules defining "marketing activities" 4 prohibited by this Section. 5 Before a managed health care entity providing services 6 under this Article V may market its health care delivery 7 system to recipients, the Illinois Department must approve a 8 marketing plan submitted by the entity to the Illinois 9 Department. The Illinois Department shall adopt guidelines 10 for approving marketing plans submitted by managed health 11 care entities under this Section. Besides prohibiting 12 door-to-door marketing activities and marketing activities at 13 public aid offices, the guidelines shall include at least the 14 following: 15 (1) A managed health care entity may not offer or 16 provide any gift, favor, or other inducement in marketing 17 its health care delivery system to integrated health care 18 program enrollees. A managed health care entity may 19 provide health care related items that are of nominal 20 value and pre-approved by the Department to prospective 21 enrollees. A managed health care entity may also 22 provide to enrollees health care related items that have 23 been pre-approved by the Department as an incentive to 24 manage their health care appropriately. 25 (2) All persons employed or otherwise engaged by a 26 managed health care entity to market the entity's health 27 care delivery system to recipients or to supervise that 28 marketing shall register with the Illinois Department. 29 The Inspector General appointed under Section 12-13.1 may 30 conduct investigations to determine whether the marketing 31 practices of managed health care entities providing services 32 under this Article V comply with the guidelines. 33 (305 ILCS 5/12-13.1) -53- LRB9001689SMdvam03 1 (Text of Section before amendment by P.A. 89-507) 2 Sec. 12-13.1. Inspector General. 3 (a) The Governor shall appoint, and the Senate shall 4 confirm, an Inspector General who shall function within the 5 Illinois Department and report to the Governor. The term of 6 the Inspector General shall expire on the third Monday of 7 January, 1997 and every 4 years thereafter. 8 (b) In order to prevent, detect, and eliminate fraud, 9 waste, abuse, mismanagement, and misconduct, the Inspector 10 General shall oversee the Illinois Department's integrity 11 functions, which include, but are not limited to, the 12 following: 13 (1) Investigation of misconduct by employees, 14 vendors, contractors and medical providers. 15 (2) Audits of medical providers related to ensuring 16 that appropriate payments are made for services rendered 17 and to the recovery of overpayments. 18 (3) Monitoring of quality assurance programs 19 generally related to the medical assistance program and 20 specifically related to any managed care program. 21 (4) Quality control measurements of the programs 22 administered by the Illinois Department. 23 (5) Investigations of fraud or intentional program 24 violations committed by clients of the Illinois 25 Department. 26 (6) Actions initiated against contractors or 27 medical providers for any of the following reasons: 28 (A) Violations of the medical assistance 29 program. 30 (B) Sanctions against providers brought in 31 conjunction with the Department of Public Health or 32 the Department of Mental Health and Developmental 33 Disabilities. 34 (C) Recoveries of assessments against -54- LRB9001689SMdvam03 1 hospitals and long-term care facilities. 2 (D) Sanctions mandated by the United States 3 Department of Health and Human Services against 4 medical providers. 5 (E) Violations of contracts related to any 6 managed care programs. 7 (7) Representation of the Illinois Department at 8 hearings with the Illinois Department of Professional 9 Regulation in actions taken against professional licenses 10 held by persons who are in violation of orders for child 11 support payments. 12 (b-7) The Inspector General may establish within that 13 Office a special administrative subdivision to monitor 14 managed health care entities participating in the integrated 15 health care program established under Section 5-16.3 of this 16 Code to ensure that the entities comply with the requirements 17 of that Section. This special administrative subdivision may 18 receive and investigate complaints made by persons enrolled 19 in a managed health care entity's health care delivery 20 system. If the Inspector General investigates a complaint, 21 the Inspector General shall determine whether a managed 22 health care entity has complied with the requirements of 23 Section 5-16.3 and the rules implementing that Section to the 24 extent that those issues are raised by the complaint. 25 The Inspector General may also monitor the Enrolled 26 Managed Care Provider program to ensure that appropriate 27 management of patient care occurs and that services provided 28 are medically necessary. The special administrative 29 subdivision authorized under this subsection may receive and 30 investigate complaints made by persons receiving services 31 under Section 5-16.3. 32 (c) The Inspector General shall have access to all 33 information, personnel and facilities of the Illinois 34 Department, its employees, vendors, contractors and medical -55- LRB9001689SMdvam03 1 providers and any federal, State or local governmental agency 2 that are necessary to perform the duties of the Office as 3 directly related to public assistance programs administered 4 by the Illinois Department. No medical provider shall be 5 compelled, however, to provide individual medical records of 6 patients who are not clients of the Medical Assistance 7 Program. State and local governmental agencies are 8 authorized and directed to provide the requested information, 9 assistance or cooperation. 10 (d) The Inspector General shall serve as the Illinois 11 Department's primary liaison with law enforcement, 12 investigatory and prosecutorial agencies, including but not 13 limited to the following: 14 (1) The Department of State Police. 15 (2) The Federal Bureau of Investigation and other 16 federal law enforcement agencies. 17 (3) The various Inspectors General of federal 18 agencies overseeing the programs administered by the 19 Illinois Department. 20 (4) The various Inspectors General of any other 21 State agencies with responsibilities for portions of 22 programs primarily administered by the Illinois 23 Department. 24 (5) The Offices of the several United States 25 Attorneys in Illinois. 26 (6) The several State's Attorneys. 27 The Inspector General shall meet on a regular basis with 28 these entities to share information regarding possible 29 misconduct by any persons or entities involved with the 30 public aid programs administered by the Illinois Department. 31 (e) All investigations conducted by the Inspector 32 General shall be conducted in a manner that ensures the 33 preservation of evidence for use in criminal prosecutions. 34 If the Inspector General determines that a possible criminal -56- LRB9001689SMdvam03 1 act relating to fraud in the provision or administration of 2 the medical assistance program has been committed, the 3 Inspector General shall immediately notify the Medicaid Fraud 4 Control Unit. If the Inspector General determines that a 5 possible criminal act has been committed within the 6 jurisdiction of the Office, the Inspector General may request 7 the special expertise of the Department of State Police. The 8 Inspector General may present for prosecution the findings of 9 any criminal investigation to the Office of the Attorney 10 General, the Offices of the several United State Attorneys in 11 Illinois or the several State's Attorneys. 12 (f) To carry out his or her duties as described in this 13 Section, the Inspector General and his or her designees shall 14 have the power to compel by subpoena the attendance and 15 testimony of witnesses and the production of books, 16 electronic records and papers as directly related to public 17 assistance programs administered by the Illinois Department. 18 No medical provider shall be compelled, however, to provide 19 individual medical records of patients who are not clients of 20 the Medical Assistance Program. 21 (g) The Inspector General shall report all convictions, 22 terminations, and suspensions taken against vendors, 23 contractors and medical providers to the Illinois Department 24 and to any agency responsible for licensing or regulating 25 those persons or entities. 26 (h) The Inspector General shall make quarterly reports, 27 findings, and recommendations regarding the Office's 28 investigations into reports of fraud, waste, abuse, 29 mismanagement, or misconduct relating to any public aid 30 programs administered by the Illinois Department to the 31 General Assembly and the Governor. These reports shall 32 include, but not be limited to, the following information: 33 (1) Aggregate provider billing and payment 34 information, including the number of providers at various -57- LRB9001689SMdvam03 1 Medicaid earning levels. 2 (2) The number of audits of the medical assistance 3 program and the dollar savings resulting from those 4 audits. 5 (3) The number of prescriptions rejected annually 6 under the Illinois Department's Refill Too Soon program 7 and the dollar savings resulting from that program. 8 (4) Provider sanctions, in the aggregate, including 9 terminations and suspensions. 10 (5) A detailed summary of the investigations 11 undertaken in the previous fiscal year. These summaries 12 shall comply with all laws and rules regarding 13 maintaining confidentiality in the public aid programs. 14 (i) Nothing in this Section shall limit investigations 15 by the Illinois Department that may otherwise be required by 16 law or that may be necessary in the Illinois Department's 17 capacity as the central administrative authority responsible 18 for administration of public aid programs in this State. 19 (Source: P.A. 88-554, eff. 7-26-94.) 20 (Text of Section after amendment by P.A. 89-507) 21 Sec. 12-13.1. Inspector General. 22 (a) The Governor shall appoint, and the Senate shall 23 confirm, an Inspector General who shall function within the 24 Illinois Department of Public Aid and report to the Governor. 25 The term of the Inspector General shall expire on the third 26 Monday of January, 1997 and every 4 years thereafter. 27 (b) In order to prevent, detect, and eliminate fraud, 28 waste, abuse, mismanagement, and misconduct, the Inspector 29 General shall oversee the Illinois Department of Public Aid's 30 integrity functions, which include, but are not limited to, 31 the following: 32 (1) Investigation of misconduct by employees, 33 vendors, contractors and medical providers. 34 (2) Audits of medical providers related to ensuring -58- LRB9001689SMdvam03 1 that appropriate payments are made for services rendered 2 and to the recovery of overpayments. 3 (3) Monitoring of quality assurance programs 4 generally related to the medical assistance program and 5 specifically related to any managed care program. 6 (4) Quality control measurements of the programs 7 administered by the Illinois Department of Public Aid. 8 (5) Investigations of fraud or intentional program 9 violations committed by clients of the Illinois 10 Department of Public Aid. 11 (6) Actions initiated against contractors or 12 medical providers for any of the following reasons: 13 (A) Violations of the medical assistance 14 program. 15 (B) Sanctions against providers brought in 16 conjunction with the Department of Public Health or 17 the Department of Human Services (as successor to 18 the Department of Mental Health and Developmental 19 Disabilities). 20 (C) Recoveries of assessments against 21 hospitals and long-term care facilities. 22 (D) Sanctions mandated by the United States 23 Department of Health and Human Services against 24 medical providers. 25 (E) Violations of contracts related to any 26 managed care programs. 27 (7) Representation of the Illinois Department of 28 Public Aid at hearings with the Illinois Department of 29 Professional Regulation in actions taken against 30 professional licenses held by persons who are in 31 violation of orders for child support payments. 32 (b-5) At the request of the Secretary of Human Services, 33 the Inspector General shall, in relation to any function 34 performed by the Department of Human Services as successor to -59- LRB9001689SMdvam03 1 the Department of Public Aid, exercise one or more of the 2 powers provided under this Section as if those powers related 3 to the Department of Human Services; in such matters, the 4 Inspector General shall report his or her findings to the 5 Secretary of Human Services. 6 (b-7) The Inspector General may establish within that 7 Office a special administrative subdivision to monitor 8 managed health care entities participating in the integrated 9 health care program established under Section 5-16.3 of this 10 Code to ensure that the entities comply with the requirements 11 of that Section. This special administrative subdivision may 12 receive and investigate complaints made by persons enrolled 13 in a managed health care entity's health care delivery 14 system. If the Inspector General investigates a complaint, 15 the Inspector General shall determine whether a managed 16 health care entity has complied with the requirements of 17 Section 5-16.3 and the rules implementing that Section to the 18 extent that those issues are raised by the complaint. 19 The Inspector General may also monitor the Enrolled 20 Managed Care Provider program to ensure that appropriate 21 management of patient care occurs and that services provided 22 are medically necessary. The special administrative 23 subdivision authorized under this subsection may receive and 24 investigate complaints made by persons receiving services 25 under Section 5-16.3. 26 (c) The Inspector General shall have access to all 27 information, personnel and facilities of the Illinois 28 Department of Public Aid and the Department of Human Services 29 (as successor to the Department of Public Aid), their 30 employees, vendors, contractors and medical providers and any 31 federal, State or local governmental agency that are 32 necessary to perform the duties of the Office as directly 33 related to public assistance programs administered by those 34 departments. No medical provider shall be compelled, -60- LRB9001689SMdvam03 1 however, to provide individual medical records of patients 2 who are not clients of the Medical Assistance Program. State 3 and local governmental agencies are authorized and directed 4 to provide the requested information, assistance or 5 cooperation. 6 (d) The Inspector General shall serve as the Illinois 7 Department of Public Aid's primary liaison with law 8 enforcement, investigatory and prosecutorial agencies, 9 including but not limited to the following: 10 (1) The Department of State Police. 11 (2) The Federal Bureau of Investigation and other 12 federal law enforcement agencies. 13 (3) The various Inspectors General of federal 14 agencies overseeing the programs administered by the 15 Illinois Department of Public Aid. 16 (4) The various Inspectors General of any other 17 State agencies with responsibilities for portions of 18 programs primarily administered by the Illinois 19 Department of Public Aid. 20 (5) The Offices of the several United States 21 Attorneys in Illinois. 22 (6) The several State's Attorneys. 23 The Inspector General shall meet on a regular basis with 24 these entities to share information regarding possible 25 misconduct by any persons or entities involved with the 26 public aid programs administered by the Illinois Department 27 of Public Aid. 28 (e) All investigations conducted by the Inspector 29 General shall be conducted in a manner that ensures the 30 preservation of evidence for use in criminal prosecutions. 31 If the Inspector General determines that a possible criminal 32 act relating to fraud in the provision or administration of 33 the medical assistance program has been committed, the 34 Inspector General shall immediately notify the Medicaid Fraud -61- LRB9001689SMdvam03 1 Control Unit. If the Inspector General determines that a 2 possible criminal act has been committed within the 3 jurisdiction of the Office, the Inspector General may request 4 the special expertise of the Department of State Police. The 5 Inspector General may present for prosecution the findings of 6 any criminal investigation to the Office of the Attorney 7 General, the Offices of the several United State Attorneys in 8 Illinois or the several State's Attorneys. 9 (f) To carry out his or her duties as described in this 10 Section, the Inspector General and his or her designees shall 11 have the power to compel by subpoena the attendance and 12 testimony of witnesses and the production of books, 13 electronic records and papers as directly related to public 14 assistance programs administered by the Illinois Department 15 of Public Aid or the Department of Human Services (as 16 successor to the Department of Public Aid). No medical 17 provider shall be compelled, however, to provide individual 18 medical records of patients who are not clients of the 19 Medical Assistance Program. 20 (g) The Inspector General shall report all convictions, 21 terminations, and suspensions taken against vendors, 22 contractors and medical providers to the Illinois Department 23 of Public Aid and to any agency responsible for licensing or 24 regulating those persons or entities. 25 (h) The Inspector General shall make quarterly reports, 26 findings, and recommendations regarding the Office's 27 investigations into reports of fraud, waste, abuse, 28 mismanagement, or misconduct relating to any public aid 29 programs administered by the Illinois Department of Public 30 Aid or the Department of Human Services (as successor to the 31 Department of Public Aid) to the General Assembly and the 32 Governor. These reports shall include, but not be limited 33 to, the following information: 34 (1) Aggregate provider billing and payment -62- LRB9001689SMdvam03 1 information, including the number of providers at various 2 Medicaid earning levels. 3 (2) The number of audits of the medical assistance 4 program and the dollar savings resulting from those 5 audits. 6 (3) The number of prescriptions rejected annually 7 under the Illinois Department of Public Aid's Refill Too 8 Soon program and the dollar savings resulting from that 9 program. 10 (4) Provider sanctions, in the aggregate, including 11 terminations and suspensions. 12 (5) A detailed summary of the investigations 13 undertaken in the previous fiscal year. These summaries 14 shall comply with all laws and rules regarding 15 maintaining confidentiality in the public aid programs. 16 (i) Nothing in this Section shall limit investigations 17 by the Illinois Department of Public Aid or the Department of 18 Human Services that may otherwise be required by law or that 19 may be necessary in their capacity as the central 20 administrative authorities responsible for administration of 21 public aid programs in this State. 22 (Source: P.A. 88-554, eff. 7-26-94; 89-507, eff. 7-1-97.) 23 Section 95. No acceleration or delay. Where this Act 24 makes changes in a statute that is represented in this Act by 25 text that is not yet or no longer in effect (for example, a 26 Section represented by multiple versions), the use of that 27 text does not accelerate or delay the taking effect of (i) 28 the changes made by this Act or (ii) provisions derived from 29 any other Public Act. 30 Section 99. Effective date. This Act takes effect upon 31 becoming law.".